[wts3rd]

Hi, my internet explorer will not connect to the internet, but I can get there through AOL. Can someone please help me redirect my explorer. I have a pc running xp home edition. Other browsers such as safari won't connect either. Says cannot find server. Please help.

[Soham]

Hi,
Here's what to do:

1. In Windows, go to Start > Run and type in 'cleanmgr' and press enter.
2. Then select the drive with windows installed (usually C:\)
3. Then, please check 'Temporary Internet Files' and 'Temporary Files'. The rest can be unchecked.
4. Last, click the OK button.

Check if the issue resolves else please let us know.

[wts3rd]

OK, done..no connection
what next please?
Thank you
Thad

[Soham]

Hi,
Please follow the methods mentioned below:-

Use this Windows file checking utility. To use this utility, you will need your Windows CD.

Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP

* From the Start menu, select Run.
* In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
* Select the OK button.
* Follow the prompts throughout the System File Checker process.
* Reboot the computer when System File Checker completes.

Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP

* From the Start menu, select Search, select All Files and Folders.
* Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
* Ensure that Search System Folders and Search Subfolders are also checked.
* In the All or Part of the File Name box, type ie.inf
* In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
* Click the Search button.
* In the search results pane, find the ie.inf file located in Windows\Inf folder.
* Right click the ie.inf file and click Install on the context menu.
* Reboot the computer when the file copy process is complete.


Please let us know.

[~Candy~]

Is this the same computer as you had posted about earlier on in the month?

[wts3rd]

Thanks, but I can't find the windows cd

[~Candy~]

Keep looking.

[wts3rd]

so i found the os disk. what do i do?

[~Candy~]

Did you try post #4 first?

[wts3rd]

not working. says need xp professional disc 3. I have windows xp home sp1a operating sysstem cd, driver recovery cd, and application recovery cd.

[~Candy~]

Post number 4 asks for a cd?

[Cookiegal]

Well you are infected so let's go back to your other thread and continue there.

I'll close this one.

http://forums.techguy.org/malware-re...ease-help.html