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How to escape this InstallShield trap?

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Sassenachscot

Junior Member with 25 posts.

Join Date: Jul 2008

Experience: Intermediate

25-Dec-2008, 10:27 AM #1

How to escape this InstallShield trap?

I'm trying to install Blueyonder PCGuard internet security software on a new Vista laptop. Got an error with 'Radialpoint' during installation but didn't record it as I intended to uninstall/re-install.

However InstallShield Wizard now tells me that "Your computer must be rebooted before this install or uninstall can be run." I've rebooted many times and tried both install and uninstall. Can't get past this error.

Nothing obvious to me in the registry (which I don't know my way around).

I'd be grateful for any suggestions.

techguy.org/783116

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