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Solved: transfer error installing panda antivirus

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asheth's Avatar
Junior Member with 2 posts.
 
Join Date: Dec 2008
Experience: Beginner
26-Dec-2008, 06:40 PM #1
Solved: transfer error installing panda antivirus
Hi

I have just bought a laptop and am trying to install panda antivirus however it comes up with the following message

Feature NT
Component: Residente ficheros NTPAV
File C:\windows\system32\PAV\
Acces is denied

Laptop is an Acer aspire 7730, running windows Vista

Any help would be much appreciated
~Candy~'s Avatar
Former Administrator with 104,742 posts.
 
Join Date: Jan 2001
Experience: Advanced
26-Dec-2008, 07:18 PM #2
Hi and welcome. Look at your startup programs, something may be blocking it from installing. You might also try to install it in safe mode.
asheth's Avatar
Junior Member with 2 posts.
 
Join Date: Dec 2008
Experience: Beginner
27-Dec-2008, 11:11 AM #3
Many thanks!

After 4 attempts in safe mode it finally worked and the laptop is now protected
~Candy~'s Avatar
Former Administrator with 104,742 posts.
 
Join Date: Jan 2001
Experience: Advanced
27-Dec-2008, 02:34 PM #4
You're welcome

Happy Holidays.
metta's Avatar
Junior Member with 2 posts.
 
Join Date: Jan 2009
02-Jan-2009, 06:50 PM #5
panda antivirus
Hi there,
I have the same problem with my new Acer Aspire labtop. I tried to load the application in safe mode but after some time I get the message "Installation cancelled"... a previous uninstallation has been detected. You need to restart the computer and then try again.
I have restarted a few times and get the same message.
Any idea what is the problem here?
Many thanks for your help
~Candy~'s Avatar
Former Administrator with 104,742 posts.
 
Join Date: Jan 2001
Experience: Advanced
02-Jan-2009, 07:39 PM #6
Hi and welcome. More info please. Is this the first time you've tried to install this, or were you running a trial version before?
metta's Avatar
Junior Member with 2 posts.
 
Join Date: Jan 2009
03-Jan-2009, 06:38 PM #7
hi and thanks for quick reply. It looks like I got on ok in the end. I was trying to use one of the 3 user downloads license from Panda. After using "safe mode" for 5 times I switched back to normal mode and Panda started to run automatically. I changed the time settings as well, as the new laptop was a few hours behind. Perhaps that was the problem? Anyway I now registered the Panda software 2009 for the new laptop and it is working...
Thanks
~Candy~'s Avatar
Former Administrator with 104,742 posts.
 
Join Date: Jan 2001
Experience: Advanced
03-Jan-2009, 07:00 PM #8
Yes, time is indeed important
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