Live Chat & Podcast at 1:00PM Eastern on Sunday!
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
Tag Cloud
access acer asus bios bsod computer crash desktop driver drivers error ethernet excel freeze gaming hard drive hardware hdmi internet laptop malware memory monitor motherboard network operating system printer problem ram registry router slow software sound svchost.exe toshiba trojan ubuntu 11.10 uninstall usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > Security & Malware Removal > General Security >
AVAST quit workin when I went Internet Satellite ??

Reply  
Thread Tools
swaneyjoe's Avatar
Computer Specs
Member with 160 posts.
 
Join Date: Mar 2006
Experience: Beginner
05-Jan-2009, 02:48 PM #1
AVAST quit workin when I went Internet Satellite ??
Hi Anyone..
I need a little help Pse! This is a long story but will keep it short as I can. I am certainly no puter Guru! Have been using AVAST for some time now, and is has seemed to work fine.2 or 3 auto updates a day,and scanning e-mails , etc. My wife and I decided to go Satellite internet the other day and get away from this slow dial up. but we decided to keep the Dial up connection just as a back up server just incase we have problems with the Satellite service. By the way, the Satellite service is WIld Blue and seems to work great. The Satellite installer came and installed the Satellite, and programmed our puters, so we were connected properly between the two different services.
In the meantime I didn't care for Wild Blues e-mail interface,so I registered with Gmail and set up an account,etc. I then decided I didn't like their e-mail interface, and wanted to be able to use my Outlook Express instead since I'm so familiar with it. I didn't know how to set that up, so I called my Army computer tech Son in Hawaii, and had him help me set it up. It took a total of 3 hrs on the phone with Him helping his Dumb ole Dad set up the SMTP, and PoP's until it worked. There is a small glitch with my Dialup server and Wild Blue, but things still seem to work.

So, this morning I noticed that AVAST isn't doing Up dates, and is not scanning my e-mails, and when on the internet. It also sent me a warning that my Up Dates are not current. So , I went pokeing around in AVAST menu's etc, and things seem clear as MUD to me. But it did suggest to go to Start/Progams/AVAST/ and select the wizard to help! Well! Me and wizards get along fine,except, there is no option for the Wizard. But in the help menu it says to go to e-mail accounts and change SMTP settings,etc. Since I don't know what I'm doing, I hate to do that since my Son spent so much time helping me set it all up. I hate to call him again, since he is now on Duty. Can anyone that uses AVAST give me any advice how to access AVAST wizard by any other method, than trying to access it thru Programs where it doesn't appear to be! Frustrating!!!!

I do prefer AVG anitvirus, since I used it for a number of years,but a few months ago it sent me a notice that I needed to un instal it and install the newer version, but after many attempts it wouldn't install. I mean many many attempts, so I decided to go with AVAST which has worked fine up till now! Any advice would be grately appreciated, and if I can't get AVAST working properly, I will just have to be very cautious when browsing the internet,a not open any e-mail with attachments, and keep my fingers crossed I don't pick up any Virus's.:-(


Thanks anyone for any advice..
Swaneyjoe...In the Sierra Nevada mnts, Calif
atnskyline's Avatar
Computer Specs
Account Disabled with 332 posts.
 
Join Date: Aug 2008
Experience: intermediate to advanced
05-Jan-2009, 08:01 PM #2
check your firewall. it maay have blocked it thinking it was a virus. i use avast-its so great. that happened to me once.l avg doesnt cover as many types of malware, so stick with avast.
compare the two freewares
avast home http://www.avast.com/eng/avast-compa...fessional.html
avg free-http://free.avg.com/download-avg-ant...s-free-edition

now tell me, out of the two freeware apps, which has more features???
AVAST!!!!! and it doesn't even list them all
Reply

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 12:16 AM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.