[rynohose]

Hi,

We have Norton 360 running on our computer. Last night it showed a file called trojan.inf (I think that is the right name, but I'm not sure. I didn't write it down like I usually do.) Norton 360 wasn't really doing anything with it, but our System Tray time was a different font than usual. Anyway, I had to restart for some reason or other, but it started back up fine.
This morning I turned the monitor on and Norton 360 was shwing this file again, like it had fixed it and needed to restart. So, I restarted. The Windows XP screen showed up and then the screen went blank. Windows didn't open. My mouse pointer showed up and I could move it around, but nothing else.
I tried to restart and the computer gave me options like "Last Good Setting," "Start Windows Normally," "Safe Mode," etc. I tried all of them and got the same thing. Even safe mode did it. I had "Safe Mode" in all the corners and the pointer, but nothing else.

I don't know what else to do, and not being able to get into windows limits me a little.
Any help would be greatly appreciated.

I'm currently at work, but in searching online a followed the instructions to create a Microsoft Diagnostics and Repair Toolset. I will try it when I get home to see if I can at least get into windows, and maybe try a Restore Point.

Ryan

[rynohose]

I know this needs to be put in the malware forum, so I apologize for placing it in this forum. I got windows up, and Norton 360 is showing the two files above as issues. It says I need to reboot for it to take care of them, but when I rebooted this morning, that's when I could no longer get windows to start.

I am attaching the HJT file as well. Any help would be appreciated.

Thanks.
Ryan