[JPLamb]

Hi,

Over the past few days people have been having trouble with AVG not seeming to update properly.

I have just forund that it is because one of the recent updates disables the Link Scanner component and the Resident Shield, this can cause problems if you use it to protect your web browsing and other functions. To slove this problem you need to turn them back on by going in to the User Interface and making sure everything has a green tick and says 'Active'. if they dont then you need to click on the component that is not active and make sure that the Tick box has a tick in it and then press save changes.

JPLamb

[Cheeseball81]

Thanks for the tip

[rainforest123]

AVG Free & AVG not free have had recurrent update issues for months.


However, I continue to use both because I am confident that their products are useful and their technicians try to resolve problems such as the update issues, promptly.

RF123

[jane0109]

Thanks for sharing this tips. Great help.

[rainforest123]

AVG's support link, http://www.avg.com/support , contains a tab called "hot topics".
#1565 addresses AVG update problems described by JP Lamb.

I have suggested, to AVG, that they include the steps provided by JP Lamb, in their troubleshooting FAQ on AVG update failures.

RF123

[JPLamb]

thank you, Rainforest,

There are still update errors that are not fixed by using the AVG support and i am working on the reasons for those, After all the free version protects enough computers around the world.

Will keep you all updated.

JPLamb

[JPLamb]

UPDATE: It looks like the program Update that has recently been released sorts this problem. It also sorts out the problem that there was with the Email scanner which would not update and did not always work properly. If AVG says it can not update keep trying it will work after a few attempts normally, the other way would be to download the latest version from Link

JPLamb

[rainforest123]

JPL:
Good to know you are on the case!


Keep up the good work.

RF123

[Cheeseball81]

So far today, error still persists. I may try the new update manually and see if it fixes it.

[rainforest123]

CB:
What is the error message? If no error message is displayed, check the event viewer.


Which version of AVG?
AVG Version
Program Version
Virus DB version

RF123

[JPLamb]

The latest version that is out for AVG Free is 8.0.233 and the latest database out is 270.10.18/1936

updating the program manually is prob your best bet to stay uptodate and protected.

JPLamb

[rainforest123]

JPL:
Thank you.

A few hrs ago, I undated AVG Free 8 8.0.233, using the auto update feature.

Keep me posted, CB.

RF123

[Cheeseball81]

My error message is general error not enough free memory write error
When I update manually, it goes away and AVG is fine.
Then I shut down the computer - and turn it back on later to use it - the error just comes back.

[JPLamb]

Cheeseball, my reply in the following post may help, i am going to see what i can find out about this error and will keep you all posted on my findings. As far as i know the programmers of AVG know about these errors and hopefully the next update will solve them.

http://forums.techguy.org/general-se...ot-update.html

JPLamb

[Cheeseball81]

Thank you JP.

Hmmm so far since I started the computer up....it hasn't error-ed.
Usually it's every time.

Keeping fingers crossed.