[Thad Campbell]

I recently ran the system recovery with the disks I made when I got this Compaq Presario running Vista home basic. When I tried to reboot it I got an error message that it had detected a system configuration error and I should contact HP support. That was 4 weeks ago and no help from HP but a lot of promises. Is there a way to fix this myself?

[perfume]

Dear Thad Campbell,
How "many" system recovery disks you had to use?

Did you use any of the well known "backup and Restore" soft wares? In that situation you need only one "RESCUE DISK (DVD-RW)!

What were in the disks?

More info',dear friend!

[Thad Campbell]

I made 2 disks from the machine when I got it and ran them both. It also had a partitioned recovery which I tried too. HP says any change to the original hardware could have caused this. I put more memory in soon after I got it. After I got the code purple and talked to HP I put the original RAM back in and tried the recovery disk again. This time I got a message that says these disks are unrecognized and can't be used for recovery.

[perfume]

Dear Thad Campbell,
Do you remember the specifications of the HP machine when it was bought,for example,model,Ram, and other hardware etc? Were the disks DVD-RW?

[Dangousity]

Find a friend with a similar model/ os and borrow his install disks and see if you get the same problem. Have you tried just putting in a clean install windows disk and see it runs. A clean install might be a easy solution. A buddy with a install disk would be a perfect solution, but those are sometimes hard to find.
The information on your install disks could be still usable also, I am sure it is possible to use the information on the disks. Sometime (lol) computer programs do error and it Might have placed a much needed file in a wrong place making the install disk not work.