[johnmh]

I have had some files removed after a virus scan.

I now have a problem accessing internet explorer and others, plus accessing C: and D: drives from double click. Can access them by right click and explore.

Error message

cannot find 'RECYCLER\s-3-2-53-100012741-100019458-1348.com'

can anyone help me??

Thanks

[CJS23]

Which OS are you using? XP or Vista?

You can use System Restore but that may reactivate the virus.

Try choosing Safe Mode with Networking, Can you get on the Internet that way?

If so download AVG Free 8.0 from http://www.filehippo.com/download_avg_antivirus/

and do a full scan after updating

[Cookiegal]

CJS23,

Please refer to the rules concerning HijackThis log analysis and malware removal.

http://www.techguy.org/rules.html

Log Analysis/Malware Removal - In order to ensure that advice given to users is consistent and of the highest quality, those who wish to assist with security related matters must first graduate from one of the malware boot camp training universities or be approved by the administration as already being qualified. Those authorized to help with malware issues have a gold shield next to their name and authorized malware removal trainees have a blue shield next to their next to their names. Anyone wishing to participate in a training program should contact a Moderator for more information.

Please refrain from replying to security related matters on this forum until you have presented evidence to one of the moderators or admins here that proves you to be qualified to do so. If you are not yet qualified and interested in being trained, we will be glad to help you get enrolled at one of the free online training facilities. Just PM me or one of the other moderators that work Security and we'll point you in the right direction.

Thanks in advance for your cooperation.

[Cookiegal]

johnmh,

The General Security forum is only for general questions regarding security software and things of that nature but not for actually removing malware as we have qualified helpers who are the only members who are authorized to assist with those matters. You can easily identify them as they have either a gold or blue shield beside their usernames. Please refer to this excerpt from the rules:

Log Analysis/Malware Removal - In order to ensure that advice given to users is consistent and of the highest quality, those who wish to assist with security related matters must first graduate from one of the malware boot camp training universities or be approved by the administration as already being qualified. Those authorized to help with malware issues have a gold shield next to their name and authorized malware removal trainees have a blue shield next to their names. Anyone wishing to participate in a training program should contact a Moderator for more information.

I'm going to close this thread and ask you to repost in the Malware Removal & HijackThis Logs forum for the proper assistance.