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petethebigo's Avatar
Computer Specs
Junior Member with 4 posts.
 
Join Date: Feb 2009
Experience: more towards intermediate
04-Feb-2009, 06:45 AM #1
trojan virus
hi , i have a virus on my computer called koolynoody i ran my anti-virus scan but it did not get rid of it i dont know what to do. it keeps coming up in spyware scan when i start my computer i downloaded ca internet security suite after the virus showed up. is it too late ?
1002richards's Avatar
Computer Specs
Senior Member with 4,541 posts.
 
Join Date: Jan 2006
Location: Sussex, UK
Experience: Intermediate
04-Feb-2009, 07:38 AM #2
Hi,
I think you need to post a HijackThis Log, instructions at this TSG 'sticky':
http://forums.techguy.org/malware-re...st-before.html

You'll need to 'report' this thread to ask for it to be moved to the Malware forum.
Please be patient as there aren't that many qualified Malware experts but there are loads of people seeking their help.

Richard.
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 79,271 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
04-Feb-2009, 11:51 AM #3
The General Security forum is only for general questions regarding security software and things of that nature but not for actually removing malware as we have qualified helpers who are the only members who are authorized to assist with those matters. You can easily identify them as they have either a gold or blue shield beside their usernames. Please refer to this excerpt from the rules:

Quote:
Log Analysis/Malware Removal - In order to ensure that advice given to users is consistent and of the highest quality, those who wish to assist with security related matters must first graduate from one of the malware boot camp training universities or be approved by the administration as already being qualified. Those authorized to help with malware issues have a gold shield next to their name and authorized malware removal trainees have a blue shield next to their names. Anyone wishing to participate in a training program should contact a Moderator for more information.
I'm going to close this thread and ask you to repost in the Malware Removal & HijackThis Logs forum for the proper assistance.
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Microsoft MVP - Consumer Security
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