can't update AVG antivirus

jthompsonjr · 01-Mar-2009, 09:50 AM #1

Anyone else ran into this? It says it's updating but I can leave it there for hours and I get nothing. Version 8 of the free software... worked fine for 4 or 5 months and all of a sudden nothing.

Have tried uninstalling and reinstalling to no avail.

Any help would be appreciated...not a lot of support on their end. Guess I could switch antivirus programs but I've really been pleased with how this one works.

wannasurf · 01-Mar-2009, 10:05 AM #2

Hmmm... sounds firewall related. Did you install a new firewall or change setting for the Windows firewall?

golferbob · 01-Mar-2009, 12:00 PM #3

it seems about once or twice a week i have a problem ,i just try it again. no problems today ,last update a few mins ago 1978.

jthompsonjr · 01-Mar-2009, 10:49 PM #4

I haven't changed any windows firewall settings.

This has been an issue for a couple months now. I know...I should have pursued it more enthusiastically before now...

rainforest123 · 02-Mar-2009, 07:03 AM #5

In this sub forum, within the past 14 days, there have been at least 2 threads regarding this topic.

Here is 1.
http://forums.techguy.org/general-se...-problems.html

Hopefully 1 of the tips will solve your issue.

RF123

macro_scoop! · 02-Mar-2009, 08:26 AM #6

i was thinking of firewall too , but as it is just a recent matter , it wont be a firewall problem lol ...
maybe its just bugged and saying updating , while there r no updates available ... u may just need to wait till there is updates available ...

jthompsonjr · 02-Mar-2009, 11:59 AM #7

Did another complete uninstall of AVG and reinstalled with the 8.0.237 version. Updates downloaded fine this time, so we'll see if that trend continues.

Thanks Rainforest..that thread did help out.

rainforest123 · 02-Mar-2009, 04:00 PM #8

jt jr:
You are welcome.

AVG also has a remover tool; at AVG, search on remover [ could be remove ].

unsubscribed

RF123

kevinde4 · 02-Mar-2009, 05:18 PM #9

I had the same problem with AVG. I gave up and turned to AVAST.

CJS23 · 03-Mar-2009, 08:11 AM **#10**

I find AVG Free 8.0 a little temperamental when updating.

It seems to have been solved by adding exceptions in Windows Firewall for all AVGs executable functions.

No problems since

golferbob · 03-Mar-2009, 09:27 AM **#11**

i just uninstalled the 8.0 free & downloaded & installed the new avg 8.5 free. it updated ok this morning.

http://www.majorgeeks.com/AVG_AntiVi...tion_d886.html

CJS23 · 03-Mar-2009, 11:01 AM **#12**

Quote:

Originally Posted by golferbob

i just uninstalled the 8.0 free & downloaded & installed the new avg 8.5 free. it updated ok this morning.

http://www.majorgeeks.com/AVG_AntiVi...tion_d886.html

Nice one - didn't even know it was out!

If same problem occurs though try out what I said as regards Windows Firewall

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