[PersephoneLee]

The other day I was sent a link by my friend's msn. Not thinking. I went ahead and clicked on it.
I now have an msn virus. I sign in, talk to people for a minute or so, then it starts sending my contacts the same link. My screen freezes, I undo that, but by the time I do, I can no longer start conversations with anyone. I must sign out, and do the whole thing all over again.
I have searched countless forums in order to find out how to get rid of this annoying thing, yet I cannot find an answer. I am ok with computers, but some of the things people are saying are just too confusing for me. I can't figure out where to go on my computer to find a file (if there even is one) to delete.
I don't know the name of the file I clicked on either.
I don't know what to do.
I have tried re-installing messenger, software removal things, anti virus scanners. You name it. It's probably very simple to get rid of, well, I hope so anyway.
Could someone please tell me how to get rid of it, but in a way that I will understand!

[Byteman]

Hi, Welcome to TechGuy.org!

You are sure you have malware so you must post your thread in our Malware Removal forum....I can assist you with doing that.

First, those who can help you need you to post a Hijackthis log as a start. We use that tool to give a general idea of the system plus it does show some of the malware. You are also asked to post a second log from Hijackthis to show the list of installed software.

If you suspect you have any malware, I suggest you post a Hijackthis log in our Malware Removal forum
go to Click here to download HJTinstall.exe

• Click the blue "Download the Hijackthis Installer" link
• Save HJTinstall.exe to your desktop. DO NOT just press run from the website
• Double click on the HJTinstall.exe icon on your desktop.
• By default it will install to C:\Program Files\Hijack This.
• Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
• Put a check by Create a desktop icon then click Next again.
• Continue to follow the rest of the prompts from there.
• At the final dialogue box click Finish and it will launch Hijack This.
• Click on the Do a system scan and save a log file button. It will scan and then save the log and then the log will open in Notepad.
• Don't use the Analyse This button, its findings are dangerous if misinterpreted
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

don't forget this second part

Please also do this:

• Open Hijack This and click on the "Open the Misc Tools section" button.
• Click on the "Open Uninstall Manager" button.
• Click the "Save List" button. After you click the "Save List" button, you will be asked where to save the file. Pick a place to save it then the list should open in notepad.
• Copy and paste that list here in your reply

Using that, go make a new thread in TSG Malware Removal and Hijackthis log forum and post those logs. I will Close this thread and you will not be able to post here.....