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Solved: So... I just got Webroot Spy Sweeper and it took 38 hours to scan!

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RipnDip's Avatar
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17-Mar-2009, 01:36 AM #1
Thumbs down Solved: So... I just got Webroot Spy Sweeper and it took 38 hours to scan!
I was reading around and a thread advised to download some spyware programs. So I downloaded Spy Sweeper as an option from that list. I just want to tell everyone DO NOT use this software. It took longer than any other program I have ever used and I only have 30gb of used space on my HD.

Then it came back with 4 results of cookies that you normally store. On top of that I couldn't even try out the darn program I had to buy before it would sweep the cookies. I deleted it right away and I moved on to SUPERAntiSpyware. Good choice?


Anyone else use this program before and is it normal for it to take a whole day and night and then some?
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17-Mar-2009, 04:52 AM #2
Yes, You are right. Superantispyware is a good option. Even you can also look for the Anti-Malwarebytes. It is also very good for the malwares.
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17-Mar-2009, 05:42 AM #3
If you switch to SAS, don't use the free version. SS provides real time protection. SAS Free does not. SAS Pro does.

http://www.superantispyware.com/supe...freevspro.html

You are not the only member of TGF with your problem.
http://forums.techguy.org/general-security/807478-spy-sweeper-runs-very-slow.html

You may have malware on your computer, or your computer may have a different problem with SS.

Are you having problems / symptoms that make you think you have spyware on your computer?

Please go to http://thespykiller.co.uk/index.php?action=tpmod;dl=item10. Download the HJT installer. Save it to the desktop

or other suitable place. DO NOT just press run from the website Double click on the file and it will install to C:\program

files\hijackthis and create an entry in the start menu.
Click on the entry in start menu to run HijackThis
Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a

reply.
It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
so do NOT fix anything yet.

source: http://forums.techguy.org/malware-removal-hijackthis-logs/622404-please-read-here-first-before.html

About 50% of infected computers have a clean HJT log.

RF123
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RipnDip's Avatar
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17-Mar-2009, 04:53 PM #4
Okay here it is
So SuperAntiSpyware is not as good a free choice as the Malware program you recommend? I want to use a free program for now because I have McAfee and Comodo Firewall. I just want a scanner. I don't want something that's always running that may conflict with McAfee Security Center.

Here's my log rainforest,

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:51:08 PM, on 3/17/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\COMODO\SafeSurf\cssurf.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comodo.com/search/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [Windows Defender] "%ProgramFiles%\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [VAIOSecurity] "C:\Program Files\Sony\VAIO Security Center\VSC.exe" 1
O4 - HKLM\..\Run: [VAIOSurvey] C:\Program Files\Sony Corporation\VAIO Survey\Vista VAIO Survey.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [COMODO SafeSurf] "C:\Program Files\COMODO\SafeSurf\cssurf.exe" -s
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [InstallShieldSetup] C:\PROGRA~1\INSTAL~1\{48820~1\setup.exe -rebootC:\PROGRA~1\INSTAL~1\{48820~1\reboot.ini -l0x9
O4 - HKCU\..\Run: [Sidebar] "C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O15 - Trusted Zone: http://*.mcafee.com
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL C:\Windows\system32\cssdll32.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: dlba_device - - C:\Windows\system32\dlbacoms.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: WD Drive Manager Service (WDBtnMgrSvc.exe) - WDC - C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10800 bytes
rainforest123's Avatar
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17-Mar-2009, 09:52 PM #5
No free program, of which I am aware, will provide you with the real time protection that I think is needed.

SAS & MBAM do a good job of removing malware, as do other programs. I am not recommending the use of SAS or MBAM or any other program to remove malware. That is not my role at TGF. Only those with gold or blue shields are authorized by TGF to provide malware removal advice.

RF123
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Kenny94's Avatar
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18-Mar-2009, 08:54 AM #6
Hi RipnDip

Rescan with Hijack This.
Close all browser windows except Hijack This.
Put a check mark beside these entries and click "Fix Checked".

O1 - Hosts: ::1 localhost
O15 - Trusted Zone: http://*.mcafee.com
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

Your log looks fine..

I recommend Malwarebytes' Anti-Malware from Here or Here

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
rainforest123's Avatar
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18-Mar-2009, 09:12 AM #7
Kenny94:
Thanks for your input!

RF123
Kenny94's Avatar
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18-Mar-2009, 09:33 AM #8
Quote:
Originally Posted by rainforest123 View Post
Kenny94:
Thanks for your input!

RF123
Your Welcome rainforest123......
RipnDip's Avatar
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18-Mar-2009, 09:35 AM #9
Thanks
Thanks for your help guys. I understand your not an expert RF and I wasn't going to make any changes without doing some more research. Thanks for your input however.

Kenny thanks a bunch. How did you find those entries to be bad however? I'd like to figure it out myself for next time. =)
Kenny94's Avatar
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18-Mar-2009, 09:46 AM #10
The entries are not bad. I was tidy things up in your log...
rainforest123's Avatar
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18-Mar-2009, 06:59 PM #11
R n D:
So, how are things?

RF123
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23-Mar-2009, 10:03 AM #12
Unfortunately, your problem is due to a conflict between Spy Sweeper and Comodo. I now have the same problem. Spy Sweeper is an excellent tool -- if you have all shields enabled, it's virtually impossible to have malware get on your system unless you OK it accidentally or you run afoul of a buffer overflow exploit...

To remove malware on other people's computers, Malwarebytes has done a tremendous job for me.

OK, off to solve the slow Spy Sweeper sweep problem. If I have to, I'll go back to a more stable build of Comodo. 3.8....477 doesn't BSOD on me like the one just prior, but I'm four hours into a 22 minute sweep right now...

Comodo has become like Zone Alarm -- save developer time by releasing new builds and letting their customers do the testing. That's why I switched to Comodo in the first place.
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23-Mar-2009, 01:12 PM #13
I bought the paid version of SuperAntiSpyware and it will not permanmently get rid of this "MyWebSearch/FunWebProducts." it finds this in a scan , and when mark it for deletion , it does so , but when I reboot , it is back again. So SuperAntiSpyware paid version , does not get rid of it permanentley from the boot section . it is back everytime I reboot my computer.
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23-Mar-2009, 03:27 PM #14
jillian2,

Run Malwarebytes (free) . If it doesn't kill your malware, boot into Safe Mode and then run Malwarebytes -- that should do it...
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24-Mar-2009, 01:39 PM #15
Thanks. As long as I keep it in SuperAntiSpyware's quarantine section , it does not show up in a scan. But if I delete it out of quarantine , then when I reboot , it shows up on the scan. So , I will leave it in quarantine.

Kenny has been so kind as to help me with this.

Thanks so much.
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