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All browsers freeze

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wahooguy's Avatar
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Join Date: Mar 2009
20-Mar-2009, 07:22 AM #1
All browsers freeze
Hello guyz
Im facing a problem with all my browsers (firefox, expl.8, safari and chrome), all of them simply freeze after approximately 20 min use.
I have uninstalled java and flash (flash running only for exp.), still couldnt find the solution.
It also takes alot of time to restart the system.
any ideas?

Thanks.

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hrlow2's Avatar
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20-Mar-2009, 07:51 AM #2
First off, Welcome to TSG.
Second, could you provide some information about your system so we can tell what we are dealing with?
(Make, model, RAM, OS)
Rich-M's Avatar
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20-Mar-2009, 10:07 AM #3
You need to start by running hijackthis and then posting the log in Malware Forum for the pros to check for malware.
http://download.cnet.com/HijackThis/...-10379544.html
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20-Mar-2009, 10:23 AM #4
He already did post on another forum,

so for either of you that didn't see his/her link in his/her post you'll be able to see his/her system information and since he already posted a hijackthis (well actually a DDS log but that's what that site prefers) in another site I don't think it would be right to post another here, (sorry and excuse me if either of you did see the link )

@wahooguy As I see from the rules on the site that you posted your log on you are aloud to bump your thread after 72 hours see --> rules for that site but it takes awhile for someone to view it and help you when it comes to reviewing logs, maybe one of the helpers on this site might help you either on that site (many helpers help on multiple sites) or one of the helpers will help you here,

Or maybe some one else will know the reason behind your problem. (Sorry that I don't)
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Rich-M's Avatar
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20-Mar-2009, 10:30 AM #5
I could care less how many sites he has posted his log on, don't you think since we are looking at this here, we should see what the pros think of his system because you really have to eliminate malware first before looking at the rest. This site prefers a full log posted for all to see and the "yellow shields" to analize.
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hrlow2's Avatar
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20-Mar-2009, 10:40 AM #6
Saw some things like Apple on a Windows machine, and I hope you don't actually use that TweakNow Registry Cleaner.Bad news .
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20-Mar-2009, 10:41 AM #7
to Rich-M
Just came from that site and he has had no responses.
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20-Mar-2009, 10:48 AM #8
Quote:
Originally Posted by Rich-M View Post
I could care less how many sites he has posted his log on, don't you think since we are looking at this here, we should see what the pros think of his system because you really have to eliminate malware first before looking at the rest. This site prefers a full log posted for all to see and the "yellow shields" to analize.
I don't think it's that useful to post a log on multiple sites since the malware specialists review logs on many forums not just one so he/she could be answered on that site by a helper that also helps on this site and by multiple people posting multiple logs it fills up the malware threads much more, if he/she would rather post the log here then I'm not against it, but if a helper on this site would like to pick it up they still could,

And he/she did post a full log and is waiting for a response from a malware specialist, not hijackthis but DDS...they're similar, there's reasons for malware specialists choosing one over the other and also there's personal preference.
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wahooguy's Avatar
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21-Mar-2009, 02:41 PM #9
guyz sorry for posting in more than one forum, its just that i'm so desperate so know what's causing that freeze, and no one replies.
dont know if its such complicated mystery or what, anyway exuse me for that.
those of you who asked for hijack this log, i will post it right here.

thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:24:08 PM, on 3/21/2009
Platform: Windows Vista SP2, v.113 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18372)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\NOD32\egui.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Windows Live\Mail\wlmail.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Safari\Safari.exe
C:\Windows\system32\cmd.exe
C:\Windows\system32\conime.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [egui] "C:\Program Files\NOD32\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Bluetooth.lnk = ?
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{369250DF-DE8B-41D0-A56B-B777EF7B70FB}: NameServer = 85.159.48.10,193.178.119.126
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\NOD32\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\NOD32\ekrn.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Windows\System32\TuneUpDefragService.exe
O23 - Service: @%SystemRoot%\System32\TUProgSt.exe,-1 (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\Windows\System32\TUProgSt.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
--
End of file - 5384 bytes
Rich-M's Avatar
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21-Mar-2009, 05:01 PM #10
I see you have Zone Alarm and I am curious is that just the firewall or do you have the suite with antivirus also? If running Zone Alarm do you also have the Windows firewall disabled I hope?
wahooguy's Avatar
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21-Mar-2009, 07:34 PM #11
its zonealarm pro version 8, just the fiewall, and the windows firewall is turned off.
if it matters my antivirus is nod32-3
Rich-M's Avatar
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21-Mar-2009, 08:36 PM #12
wahooguy,
I see you are new here. Would you please go to top of page and check your "Private Messages".
Rich-M's Avatar
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21-Mar-2009, 08:36 PM #13
Quote:
Originally Posted by wahooguy View Post
its zonealarm pro version 8, just the fiewall, and the windows firewall is turned off.
if it matters my antivirus is nod32-3
OK so there is no conflict there.
hrlow2's Avatar
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21-Mar-2009, 08:54 PM #14
to wahooguy
No help this time, but here you've gotten more responses in a much shorter time than TSF did for you.
I am also registered on that site, but did not see your post. Sorry.
Just came back from there and as you have seen, not 1 response since your original question on the 15th.
wahooguy's Avatar
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22-Mar-2009, 09:30 AM #15
so as i get it, no other way to deal with it except format and installing new system (still thinking about getting back to the stable xp sp2).

thanks for your quick replies.
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