Solved: Asking for user name & password

Shoebamin · 28-Mar-2009, 02:51 AM #1

Hello everybody,

In our organization we have 50 xp running machines. & a DC win 2003 they all connected with exchange server 2003. For this purpose we have configured ms outlook 2003 for all users. Recently when they are triyng to open Internet Explorer it asks for thier userneme & password again & again. what could be the problem.
thanks in advance.

**Elvandil** · 28-Mar-2009, 04:52 AM #2

Is it the Outlook name and pass? If it is, has someone configured Outlook to be the mail handler for IE in Internet Options?

Shoebamin · 28-Mar-2009, 08:50 AM #3

Yes it is asking for outlook's user name and password. As I told you earlier we have configured MSoutlook 2003 for thier mail.

DoubleHelix · 28-Mar-2009, 12:11 PM #4

What makes you think the prompt is for Outlook authentication credentials? Internet Explorer has nothing to do with Outlook.

The prompt is probably for NT authentication credentials which, I assume, are the same as they are for Exchange. All part of the same domain authentication system. What is your role in the IT organization, and what troubleshooting steps have you already gone through?

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