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Help, Something NEW

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Compulsive's Avatar
Computer Specs
Junior Member with 2 posts.
 
Join Date: Apr 2009
Location: London
03-Apr-2009, 10:25 AM #1
Help, Something NEW
Found Something New
I own a PC repair center in the UK. This week alone I have had 3 customers with, what seems to be the same virus. This is one I have never seen before!!!!!
When you turn the machine on, it goes to its bios, then to win boot screen, then blue screens, then instantly reboots and contunes the same cycle.
I have tried to boot in DOS, Nothing.
I pulled out the HDD and piggy-backed via USB to my master machine, the moment you turn on the hard drive it then shuts down my machine and then contiues to boot and reboot.

I have never seen anything like this before, seems ubeatable.
I can just wipe the drive and then format/reload thats no problem,
but I have to recover my customers photos, one in particular of this ladys dead husband, so these photos are very important to her.
So I dont want to wipe the drive untill I can recover them.
Any help at all, anyone please.
I have sent one of the hard drive from another customer off to Iceland to be examined by the Frisk people. I am not sure if this is new, but 3 people in the same week to my shop, all having the same problem, and the only link in common these people have is using MSN mesenger.
I look for any and all help at the moment

Last edited by Cookiegal; 04-Apr-2009 at 12:12 PM.. Reason: Remove profanity
Phantom010's Avatar
Computer Specs
Trusted Advisor with 25,017 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
03-Apr-2009, 11:18 AM #2
Perhaps this can help. Read the instructions first.
Cookiegal's Avatar
Administrator & Malware Removal Specialist with 79,286 posts.
 
Join Date: Aug 2003
Location: Quebec, Canada
04-Apr-2009, 12:13 PM #3
Compulsive,

I've edited your post for profanity. Please be more mindful of what you post in the future, even if it's an acronym, it's not acceptable.
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