[Dudeofthed]

I want to do a virus scan, but i can't. When i open up Kaspersky Internet Security 2009 and click on a full scan, the computer always freezes at 1%. This also happens when i scan with Spyware Doctor as-well. It seems to freeze when it reaches the File Scanner.

My computer specifications can be seen by checking my profile (Acer Aspire, yardi-yarda)

The same thing happens also (the freezing) when i try to defrag my computer.

Could someone please provide a resolution? Thanks

[Dudeofthed]

Bump

[lunarlander]

Run chkdsk, maybe there is a problem with your hard drive

[imrui]

Try adding more RAM..

[Dudeofthed]

Originally Posted by lunarlander

Run chkdsk, maybe there is a problem with your hard drive

Tried it, didn't work.

Originally Posted by imrui

Try adding more RAM..

Damn, i was hoping that to be a "last resort".

Any more suggestions please?

[lunarlander]

So you mean chkdsk failed to work or do you mean chkdsk found no problems?

[Dudeofthed]

Originally Posted by lunarlander

So you mean chkdsk failed to work or do you mean chkdsk found no problems?

No problems

[lunarlander]

hmmm. Can you check Device Manager and see if there are any exclamation marks?

[Dudeofthed]

I don't see any, but just to double check, do you? Also, do you want the hidden devices as-well?

[lunarlander]

Try asking the moderator to move this discussion over to the Vista forum. Maybe they will have more ideas.

[E-7]

Here is a link to discussion and solution for this Kaspersky Internet Security 2009 full scan freezing problem http://forum.kaspersky.com/lofiversi...hp/t99201.html

[Dudeofthed]

Originally Posted by E-7

Here is a link to discussion and solution for this Kaspersky Internet Security 2009 full scan freezing problem http://forum.kaspersky.com/lofiversi...hp/t99201.html

Doesn't help solve the problem