[blitzkreig]

Hey,
I use KIS 2009, I uninstalled this product the earlier day due to some reason. I reinstalled it. But this thing refuses to update. I mean updates progress until 99% and it keeps on updating.
Secondly on my system tray I see the kaspersky icon as gray and black with an exclamation mark. This is really annoying

Please help me
Prashant S

[blitzkreig]

Now it seems to be stuck at 100% arrggghhh!! :@

[jumbo 1]

Originally Posted by srprashant

Now it seems to be stuck at 100% arrggghhh!! :@

Hi srprahant,

I had the same problem and I never got to the bottom of what was causing the problem..???, I uninstalled it and I now use NOD32 A/V and Comodo Pro Firewall..... no problems at all now...!!!.

Cheers,

Jumbo 1.

[blitzkreig]

dude I don't wish to switch over, maybe not until next year because I have a whole year's subscription

[blitzkreig]

The customer support of kaspersky seems to be absolutely absolutely pathetic

[blitzkreig]

went to the troubleshoot, there was a similar problem listed
update files are corrupted
they give a dumb solution to set the system date right.
My system date is perfectly right and still there is a problem

[jumbo 1]

Originally Posted by srprashant

The customer support of kaspersky seems to be absolutely absolutely pathetic

HI srprashant,

That's also one of the reason's that contributed to Me getting rid of it ..!!! the Customer support was very very Poor..!!!!.
Cheers,

Jumbo 1.

[perfume]

Dear srprashant,
The red icon of KIS2009 turns Grey when the database is corrupted. You have the option of rolling back to the previous database. How did you re-install, on-line or cd version? Have you recently received any e-mail from Kaspersky about expiry of license? They usually give you one month time, just checkout your e-mail! I know you dislike doing it but i guess that among the mountain of unread messages there will be one from the Kas. guys! Happy hunting!

[blitzkreig]

I don't think I'll even get a refund....

[blitzkreig]

no dude
I bought the cd.... 1795 Indian rupees, there was a discount so bought it for 1200 indian rupees and there is still 351 days for the subscription to expire :S

[jumbo 1]

Originally Posted by srprashant

I don't think I'll even get a refund....

Hi srprashant,
I know I didn't get a Penny back ...!!!! but at least My system seems better now I have got rid of it ..... and Yet, quite a lot of Folk's give KIS2009 a good write up..!!!.
Sorry I coudn't be much help to You ..!!!.
Cheers,

Jumbo 1.

[blitzkreig]

No problem

Unfortunately I have been trying to update this piece of s*** since yesterday night, no difference, it seems stubborn.
I am cursing myself for choosing this crap
It even seems to be slowing down my internet.

I apologize for using bad language, im really at my wits end :'(

[blitzkreig]

just used the live chat
the person asked me to download the latest version, and that it would olve the problem
lets see if it works

[blitzkreig]

yahooooooooooo

protection is working, I didn't even download the new version. The one I installed has updated itself to the latest definitions :P :P lol lol