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22-Apr-2009, 11:28 AM
#1 |
| When I turn on my computer I get a message that reads "" Windows must restart because the RPC terminated unexpedely"" Then I have 60 seconds untill system shuts down . If I am fast enuff I can click on Restorer and Restore to an earlier date then computer works fine untill I shut it down then next time I turn comp. on I have to go throu the same thing again Can anyone HELP me please Thanks Sgts |
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22-Apr-2009, 12:00 PM
#2 |
| You might have the W32.Blaster.Worm. If so, you will be moved to the Malware Removal forum. Change the settings for the Remote Procedure Call (RPC) Service in order to connect to the internet without the computer shutting down Note: This does not work in every case. To change these settings you will need to perform the following:
Please download and install HijackThis. Run it and select Do a system scan and save a logfile. The log will be saved in Notepad. Copy and paste the log in your next post. Do not fix anything. Last edited by Phantom010; 22-Apr-2009 at 12:58 PM.. |
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22-Apr-2009, 01:32 PM
#3 |
| Here is the logfile you asked for Thank you for respounding to my problem Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:29:20 PM, on 4/22/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\system32\brsvc01a.exe C:\WINDOWS\system32\brss01a.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe C:\WINDOWS\system32\Brmfrmps.exe C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe C:\Program Files\BellSouthWCC\McciTrayApp.exe C:\Program Files\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wbem\wmiprvse.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file) O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: (no name) - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file) O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [ioloDelayModule] C:\Program Files\iolo\System Mechanic Professional 6\delay.exe O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup O4 - Global Startup: BellSouth Wireless Connection Tool.lnk = C:\Program Files\BellSouthWCC\McciWirelessClientAppStarter.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file) O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file) O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} - http://echat.bellsouth.net/sdccommon...ad/tgctlcm.cab O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - https://h50203.www5.hp.com/HPISWeb/C...ataManager.CAB O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://www.worldwinner.com/games/v47...amesLoader.cab O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...1.0.0.15-3.cab O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/Pog...rInstaller.CAB O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1186253327187 O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - https://www.taxsimple.org/tsweb/msrdp.cab O16 - DPF: {87056D28-9730-4A47-B9F9-7E890B62C58A} (WildfireActiveXHost Class) - http://games.bellsouth.net/Gh/Tumblebugs/axhost.cab O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://www.worldwinner.com/games/v46/sol/sol.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/pla.../installer.exe O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/zum...loader_v10.cab O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll O17 - HKLM\System\CCS\Services\Tcpip\..\{785582F6-E4A6-439D-8FE6-B00398D68D85}: NameServer = 208.67.222.222,208.67.220.220 O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Brother Industries, Ltd. - C:\WINDOWS\system32\Brmfrmps.exe O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe -- End of file - 9171 bytes |
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22-Apr-2009, 05:17 PM
#4 |
| Although I don't see any evidence of infection in your log, it doesn't mean you're not infected at all. More than 50% of malware don't show in a HJT log. But, the behavior you are describing added to the error message, are known to have been caused by the W32.Blaster.Worm. So, I'm not taking any chances and I have requested the help of the malware removal team a while ago. Be patient, they are very few and really busy. |
22-Apr-2009, 06:14 PM
#5 | |||||
| Please download Malwarebytes' Anti-Malware from Here. Double Click mbam-setup.exe to install the application.
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
__________________ Microsoft MVP - Consumer Security |
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23-Apr-2009, 10:58 PM
#6 |
| Thank You for your help in this matter that seems to have solved the shutdown problem but now my computer is very slow at loading pages Is there any chance you might could help with this new problem Also here is the Log from MBAB as you requested Malwarebytes' Anti-Malware 1.36 Database version: 2029 Windows 5.1.2600 Service Pack 2 4/22/2009 11:02:16 PM mbam-log-2009-04-22 (23-02-16).txt Scan type: Quick Scan Objects scanned: 70172 Time elapsed: 6 minute(s), 33 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 31 Registry Values Infected: 1 Registry Data Items Infected: 2 Folders Infected: 7 Files Infected: 4 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\seekmo.desktopflash (Adware.Seekmo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\seekmo.desktopflash.1 (Adware.Seekmo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{38a7c9da-8db7-4d0f-a7b1-c4b1a305bddb} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{8d292ec0-6792-4a38-82ed-73a087e41ba6} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{bd5258af-20ae-4bd3-b748-b2851aca7335} (Adware.Seekmo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{00a6faf6-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{a4730ebe-43a6-443e-9776-36915d323ad3} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{914a8f99-38e4-47ec-b875-2b0653516030} (Adware.Seekmo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Typelib\{98635087-3f5d-418f-990c-b1efe0797a3b} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Typelib\{995e885e-3ff5-4f66-a107-8bfb3a0f8f12} (Adware.Seekmo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\AppID\{4a40e8fc-c7e4-4f57-9fa4-85dd77402897} (Adware.Seekmo) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f 4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4d b7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd3 1ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApprove d\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApprove d\{914a8f99-38e4-47ec-b875-2b0653516030} (Adware.Seekmo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApprove d\{1f158a1e-a687-4a11-9679-b3ac64b86a1c} (Adware.Seekmo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApprove d\{e313f5dc-cfe7-4568-84a4-c76653547571} (Adware.Seekmo) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{914a8f99-38e4-47ec-b875-2b0653516030} (Adware.Seekmo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\AppID\seekmo.desktopflash (Adware.Seekmo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\AppID\seekmo.desktopflash.1 (Adware.Seekmo) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Online Add-on (Trojan.Zlob) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{00a6faf6-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully. Registry Data Items Infected: HKEY_CLASSES_ROOT\scrfile\shell\open\command\ (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: ("%1" /S) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\regfile\shell\open\command\ (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: (regedit.exe "%1") -> Quarantined and deleted successfully. Folders Infected: C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully. C:\Program Files\FunWebProducts\ScreenSaver (Adware.MyWebSearch) -> Quarantined and deleted successfully. C:\Program Files\FunWebProducts\ScreenSaver\Images (Adware.MyWebSearch) -> Quarantined and deleted successfully. C:\Program Files\Video Add-on (Trojan.Zlob) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\2ACA5CC3-0F83-453D-A079-1076FE1A8B65 (Adware.Seekmo) -> Quarantined and deleted successfully. C:\Documents and Settings\admin\Application Data\ErrorSmart (Rogue.ErrorSmart) -> Quarantined and deleted successfully. C:\Documents and Settings\admin\Application Data\ErrorSmart\Log (Rogue.ErrorSmart) -> Quarantined and deleted successfully. Files Infected: C:\Documents and Settings\admin\Application Data\ErrorSmart\Log\2008 Sep 11 - 06_05_25 PM_500.log (Rogue.ErrorSmart) -> Quarantined and deleted successfully. C:\WINDOWS\system32\f3PSSavr.scr (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\Tasks\RegClean Scheduled Scan.job (Rogue.RegClean) -> Quarantined and deleted successfully. C:\WINDOWS/Tasks/ErrorSmart Scheduled Scan.job (Rogue.ErrorSmart) -> Quarantined and deleted successfully. |
23-Apr-2009, 11:05 PM
#7 | |||||
| Please visit Combofix Guide & Instructions for instructions for installing the recovery console and downloading and running ComboFix. The only thing different from the instructions there is that when downloading and saving the ComboFix.exe I would like you to rename it to Combo-Fix.exe please. Post the log from ComboFix when you've accomplished that along with a new HijackThis log. Important notes regarding ComboFix: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser. This can easily be changed once we're finished. ComboFix also prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you, please let me know. This can be undone manually when we're finished. Read HERE for an article written by dvk01 on why we disable autoruns.
__________________ Microsoft MVP - Consumer Security |

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