[Nigh]

I've been talking to the Sky broadband help team trying to get my connection speed up & they got me to open a command window and run 'netstat'. The result is shown in the attachment.
According to Sky, netstat should report no more than 10 lines but on my PC it comes back with 25-30 lines, is this a problem & does anyone know what these entries mean?
Looking at the last entries, the Mozilla one must be to do with Thunderbird but if I look up WWW2-1.optistat.com it leads somewhere called EMS Charts which seems to be a company selling medical data logging software. Theplanet.com is just a hosting site. The localhost entries mean nothing to me.
I'd be very interested to hear what others get if they run a netstat report.

[hrlow2]

Must be a broadband command.
Won't work or run on my cable connection.
Looks like it starts, then blinks out inside of 1 second with no report.

[Frank4d]

Let's try a better report. TCPVIEW shows the same information, but also shows the process names for each TCP and UDP connection. You can download TCPVIEW from Microsoft here: http://technet.microsoft.com/en-us/s.../bb897437.aspx

That will help us see why you have so many TCP connections established at once.

[Nigh]

TCPview gives a lot more entries, does this give you any clues?

[Frank4d]

I don't think there is a magic number for TCP connections as your ISP told you, but I can see why you have so many TCP connections:

Kservice looks like Delivery Manager (a download manager) supplied by Sky Broadband. So it is going to run when your Internet Explorer is running (or maybe it always runs) . Thunderbird.exe is your email client.

Tbkern32.exe and Tbmux32.exe are related to Transbase/CD Database System. Not sure what that is.

Java.exe is probably running because of one or more of the above.

A few Google results indicate Tbkern32.exe, Tbmux32.exe and Kservice.exe are resource hogs and probably aren't needed.

We may be able to help you trim down your startup program list if you post a HijackThis log.

[Nigh]

Should I post the Hijack log here or start a new post in the Malware & Hijack forum?

[Frank4d]

I don't suspect Malware so don't post it there. Here is better for your slow Internet problem.

[Nigh]

The Transbase/CD Database System seems to be related to vehicle database & catalogue programmes, I have a few of those type programmes installed.

Here's the HijackThis log, I hope it gives some useful information. It may be worth mentioning that my PC sometimes hangs on startup & needs a reboot or 2 before it starts properly. Otherwise it seems to run OK.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:29:56, on 27/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Multimedia Combo Set\MouseDrv.exe
C:\Program Files\Multimedia Combo Set\PS2USBKbdDrv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iolo\System Mechanic Professional\SystemGuardAlerter.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Logitech\Video\LogiTray.exe
c:\program files\a-squared free\a2service.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\LVComS.exe
C:\Program Files\Common Files\Autodata Limited Shared\Service\ADCDLicSvc.exe
C:\WINDOWS\System32\CTSvcCDA.exe
C:\Program Files\Executive Software\Diskeeper Home Edition\DKService.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\FLEXLM\lmgrd.exe
C:\FLEXLM\lmgrd.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\FLEXLM\adskflex.exe
C:\Program Files\iolo\System Mechanic Professional\IoloSGCtrl.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\iolo\System Mechanic Professional\AntiVirus\ioloAV.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$AUTODESKVAULT\Binn\sqlservr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\BHPS\Pmap1\bin\MapperMonService.exe
C:\Program Files\BHPS\JRE142\bin\javaw.exe
C:\Program Files\Alcohol Soft\Alcohol 52\StarWind\StarWindService.exe
C:\Program Files\iolo\System Mechanic Professional\Personal Firewall\ioloFW.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\filehippo.com\UpdateChecker.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\BHPS\Gmg\bin\DBMonService.exe
C:\Program Files\BHPS\Gmg\bin\TomcatMonService.exe
C:\Program Files\BHPS\JRE142\bin\java.exe
C:\Program Files\BHPS\Gmg\bin\tbmux32.exe
C:\WINDOWS\system32\sistray.exe
C:\tclock\tclock.exe
C:\WINDOWS\System32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iolo\System Mechanic Professional\AntiVirus\iAVEmailScanner.exe
C:\Program Files\BHPS\Gmg\bin\tbkern32.exe
C:\Program Files\BHPS\Gmg\bin\tbkern32.exe
C:\Program Files\BHPS\Gmg\bin\tbkern32.exe
C:\Program Files\BHPS\Gmg\bin\tbkern32.exe
C:\Program Files\BHPS\Gmg\bin\tbkern32.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\CaptureWiz\Pro\CaptureWiz.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\Acrobat.exe
C:\DOCUME~1\NigelH\LOCALS~1\Temp\Adobelm_Cleanup.0001
C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
C:\DOCUME~1\NigelH\LOCALS~1\Temp\Adobelm_Cleanup.0001
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sky.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided By Sky Broadband
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = setup.msn.com;memberservices.msn.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: WebCGMHlprObj Class - {56B38F40-4E70-11d4-A076-0080AD86BA2F} - C:\WINDOWS\cgmopenbho.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [WireLessMouse ] C:\Program Files\Multimedia Combo Set\MouseDrv.exe
O4 - HKLM\..\Run: [WireLessKeyboard ] C:\Program Files\Multimedia Combo Set\PS2USBKbdDrv.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SystemGuardAlerter] "C:\Program Files\iolo\System Mechanic Professional\SystemGuardAlerter.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NielsenOnline] C:\Program Files\NetRatingsNetSight\NetSight\NielsenOnline.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ioloDelayModule] C:\Program Files\iolo\System Mechanic Professional\delay.exe
O4 - HKLM\..\Run: [iolo AntiVirus] "C:\Program Files\iolo\System Mechanic Professional\AntiVirus\ioloAV.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [iolo Personal Firewall] "C:\Program Files\iolo\System Mechanic Professional\Personal Firewall\ioloFW.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [filehippo.com] "C:\Program Files\filehippo.com\UpdateChecker.exe" /background
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: Shortcut to tclock.exe.lnk = C:\tclock\tclock.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com (file missing)
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll/206 (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} - http://www.lizardtech.com/download/f...trol_en_US.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {266B9238-31A5-4B53-9039-272FE846DF9D} (DiameterTransfer Control) - http://www.sis.com/download/SISTransfer.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/res...scbase5483.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1142728769890
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {66D393D5-4D80-497C-9F4F-F3839E090202} - http://www.pysoft.com/Downloads/WebCamPlayerOCX.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1142893850170
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD LT 2002\AcDcToday.ocx
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} - file://C:\Program Files\AutoCAD LT 2002\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} - file://C:\Program Files\AutoCAD LT 2002\InstFred.ocx
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2002\AcPreview.ocx
O20 - AppInit_DLLs: acaptuser32.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - c:\program files\a-squared free\a2service.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Autodata Limited License Service - Unknown owner - C:\Program Files\Common Files\Autodata Limited Shared\Service\ADCDLicSvc.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Autodesk Network Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskNetSrv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper Home Edition\DKService.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: Flexlm Service 1 - Macrovision Corporation - C:\FLEXLM\lmgrd.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional\IoloSGCtrl.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: pqeauto.database.dbmonitor.GMG - ProQuest Business Solutions - C:\Program Files\BHPS\Gmg\bin\DBMonService.exe
O23 - Service: pqeauto.energy.mappermonitor - ProQuest Business Solutions - C:\Program Files\BHPS\Pmap1\bin\MapperMonService.exe
O23 - Service: pqeauto.engine.tomcatmonitor.GMG - ProQuest Business Solutions - C:\Program Files\BHPS\Gmg\bin\TomcatMonService.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 52\StarWind\StarWindService.exe
O23 - Service: TIS 2000 Apache Web Server - Unknown owner - C:\PROGRA~1\COSIDS\APACHE~1\APACHE\ApchT2kW.exe

--
End of file - 17785 bytes

[Frank4d]

Trying to determine what is safe to disable...

Do you know what "ProQuest Business Solutions" (now Snap-On) is? Possibly work related?

[Nigh]

Sorry for the delay, I had to go out for a short while. ProQuest Business Solutions seems to be associated with Snap-on tools so I'm guessing that this is connected with one of the vehicle diagnostics programmes I have installed.

[Frank4d]

There are a lot of startup items that you can probably do without, but let's start with the ones that are causing all the TCP connections since Sky Broadband apparently thinks you have too many.

To launch MSCONFIG go to Start, Run, and type msconfig in the box then OK. In msconfig click the Services tab.

If you don't know what the "ProQuest Business Solutions" software is or don't need it running all the type you can disable it from running by unchecking the following entries:
pqeauto.database.dbmonitor
pqeauto.energy.mappermonitor
pqeauto.engine.tomcatmonitor

Kservice is a download manager installed by Sky Broadband. They thought you should have it but you probably don't need it. Uncheck it to disable the service.

Then move to the Startup tab in MSCONFIG.

"NielsenOnline.exe" monitors your web surfing habits and may display ads. Probably not something you installed intentionally. Uncheck NielsenOnline to disable it from starting.

When done click OK, then Restart. The first time you restart a popup will inform you the Windows is running in selective startup mode. You can check the box for don't show me this again. You won't see the popup on subsequent boots.

If you don't like the changes that were made, they can be un-done by running msconfig and rchecking the boxes that were unchecked.

MSCONFIG can be used to disable other startup items. For example, do you really need Real Player or your HP printer to check for updates everytime you start your computer?

[Nigh]

OK, I've done that. I've left NielsonOnline running, their software has been on my PC for several years & they award me monthly points which can be exchanged for some quite generous gifts.
You are right, I don't need Real or HP to check for updates, but I have left them for now.

[Frank4d]

Originally Posted by Nigh

Sorry for the delay, I had to go out for a short while. ProQuest Business Solutions seems to be associated with Snap-on tools so I'm guessing that this is connected with one of the vehicle diagnostics programmes I have installed.

I didn't see that before my next post, so may want to modify my instructions. Instead of disabling the "ProQuest Business Solutions" items in MSCONFIG, it might be better to change their startup behavior.

To do that go to Start, Run and type services.msc in the Run box. In the Services window, change the startup type for the three ProQuest Business Solutions from "Automatic" to "Manual".

That will allow them to run when needed, but not run automatically everytime you start your PC.

[Frank4d]

If the above did not have any effect on your intenet connection, it may be something unrelated to what Sky Broadband was concerned with. In that case I would recommend you click the "Report" button in your post and ask a Moderator to move this thread to the Networking forum.

[Nigh]

I couldn't see how to make them manual but I think they will be OK disabled as I don't use the online facilities in these programmes.
I just ran netstat again & now have 10 entries, 7 'localhost', 2 'opistat.com & 1 'google'.