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Problem with McAfee Security Center

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bestkidever's Avatar
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Junior Member with 1 posts.
 
Join Date: Apr 2009
Experience: Intermediate
29-Apr-2009, 03:47 AM #1
Problem with McAfee Security Center
A few days ago, I noticed my McAfee icon change. Here's what it looks like:

http://img17.imageshack.us/img17/7827/mcafeeprob.jpg

When I hover over that, it says my computer is not fully protected. So then when I go into the Security Center, it looks like this:

http://img13.imageshack.us/img13/6587/mcafeeprob2.jpg

I click fix, and it says it cannot be fixed because of one or more problems. I am fully updated and my license isn't expired, so that's not the problem. I tried restarting my computer and that seemed to work at first but then the icon changed again. After a few times restarting, I noticed it changes at random times. Like it could be an hour or a few hours. When I went into view recent events, it says that real-time protection was disabled several times. However, I did not do that myself. I though it may have been a virus or something, but I keep a clean computer and ran another virus scan, nothing showed up. Any tips on what this could be?
blitzkreig's Avatar
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Senior Member with 823 posts.
 
Join Date: Mar 2009
Location: Mumbai, India
Experience: still learning
29-Apr-2009, 06:09 AM #2
Dear Bestkidever,
Welcome to TSG

Did you try a reinstall of your mcafee product?
Jason08's Avatar
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Distinguished Member with 3,717 posts.
 
Join Date: Oct 2008
Location: Near Washington, D.C.
Experience: Advanced in Networking
29-Apr-2009, 01:39 PM #3
I've gotten a similar thing before, when all of sudden several things are disabled. Have you tried the McAfee virtual technician to see if it could repair anything?
Phantom010's Avatar
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Trusted Advisor with 24,999 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
29-Apr-2009, 02:04 PM #4
Yes, try the McAfee Virtual Technician and if you're still out of luck, you can chat with a live technician online.
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