Uninstall Windows Live Messenger. To do so:
- Press the Windows button on your keyboard, or launch the Start Menu using your cursor.
- Select the "Run..." option.
- In the prompted box, enter RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove
- Press the Enter button on your keyboard, or click "OK."
- When you are prompted and asked to restart your computer, click "Yes."
Install the latest version from
here.