Solved: Dell Firewall & Spyware I'm trying to help a friend who knows less about computers than I do, if that's possible. My friend has a Dell desktop, Dimension 3000 using Windows XP Home and ISP is Bellsouth DSL Lite. After 8 months, Bellsouth determined their Motorola modem was probably defective as could not connect to Internet. A relacement Motorola modem was sent & installed but still no connect to Internet. After much diagnostics using the address bar & typing in, 192.168.1.1.254 the bellsouth tech support said that Dell's Firewall and Spyware had to be uninstalled.
How do we do that?? This novice needs detailed instructions. Thanks. John |