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HELP My Router is blocked and I dont know how/why

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XxSnoe931xX's Avatar
Senior Member with 101 posts.
  
Join Date: Dec 2005
Experience: Intermediate
09-May-2009, 09:53 PM #1
HELP My Router is blocked and I dont know how/why
Someone please help me, Everything was going fine with my router and my DSL connection then one day I noticed 4 of my green lights are out and 1 blinks(the internet light). And now for some reason I can't get an internet connection of any kind, i know something is blocking my traffic on it but i have not put any firewalls on or messed with my firewall settings but somehow its still blocked Im thinking maybe a virus or trogan or something might be blocking it. Someone please help me ASAP

Here is a log of when i try to get on internet exploror:

Last diagnostic run time: 05/09/09 02:35:27 Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection 2, Device=VIA Rhine II Fast Ethernet Adapter, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Local Area Connection 3, Device=RCA USB Cable Modem, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394
info Network connection: Name=user1912890, Device=WAN Miniport (ATW), MediaType=DIRECT, SubMediaType=NONE
info Network connection: Name=user1916734, Device=WAN Miniport (ATW), MediaType=DIRECT, SubMediaType=NONE
warn This machine has more than one Ethernet or more than one Wireless adapter
info Redirecting user to support call
info Redirecting user to support call



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or address could not be resolved
warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.






AND HERE IS A HiJackThis Logfile:

Logfile of HijackThis v1.99.1
Scan saved at 8:52:45 PM, on 5/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\wanmpsvc.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Messenger\msmsgs.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\program files\common files\aol\1151551403\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1151551403\ee\aolsoftware.exe
C:\Program Files\Common Files\AOL\1151551403\ee\aolsoftware.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\Common Files\Aol\aoltpspd.exe
C:\Program Files\Hijackthis\HijackThis.exe

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] "c:\Program Files\Common Files\Symantec Shared\cfgwiz.exe" /GUID NIS /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [AOLDialer] "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1151551403\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [AIMPro] "C:\Program Files\AIM\AIM Pro\aimpro.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1239924712843
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F7E99C8D-E6A3-4827-B0CA-7E323AFA837E}: NameServer = 205.188.146.145
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - c:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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Jason08's Avatar
Computer Specs
Distinguished Member with 3,717 posts.
  
Join Date: Oct 2008
Location: Near Washington, D.C.
Experience: Advanced in Networking
09-May-2009, 10:02 PM #2
Have you tried resetting your router?
hewee's Avatar
Computer Specs
Distinguished Member with 57,923 posts.
  
Join Date: Oct 2001
Location: *Random People Pleaser***Sacra
Experience: Having fun
10-May-2009, 12:23 AM #3
You also need to get the newer HijackThis v2.0.2

http://www.trendsecure.com/portal/en...kthis/download
XxSnoe931xX's Avatar
Senior Member with 101 posts.
  
Join Date: Dec 2005
Experience: Intermediate
10-May-2009, 03:00 AM #4
yes i tried that yesterday and it didnt work.


-------------------------------------------------------------------------------------

Heres the new hjt log:




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:06:27 AM, on 5/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\wanmpsvc.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Messenger\msmsgs.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\program files\common files\aol\1151551403\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1151551403\ee\aolsoftware.exe
C:\Program Files\Common Files\AOL\1151551403\ee\aolsoftware.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\Common Files\Aol\aoltpspd.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] "c:\Program Files\Common Files\Symantec Shared\cfgwiz.exe" /GUID NIS /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [AOLDialer] "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1151551403\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [AIMPro] "C:\Program Files\AIM\AIM Pro\aimpro.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1239924712843
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F7E99C8D-E6A3-4827-B0CA-7E323AFA837E}: NameServer = 205.188.146.145
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - c:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 7069 bytes
Last edited by XxSnoe931xX; 10-May-2009 at 03:09 AM..
lunarlander's Avatar
Computer Specs
Senior Member with 3,491 posts.
  
Join Date: Sep 2007
10-May-2009, 05:47 AM #5
Can you get to the web page of your router?
Jason08's Avatar
Computer Specs
Distinguished Member with 3,717 posts.
  
Join Date: Oct 2008
Location: Near Washington, D.C.
Experience: Advanced in Networking
10-May-2009, 01:47 PM #6
Also, what is the make and model of it?
XxSnoe931xX's Avatar
Senior Member with 101 posts.
  
Join Date: Dec 2005
Experience: Intermediate
10-May-2009, 02:46 PM #7
no i cannot get to the webpage of my router i cant get any internet connection unless i use dial up. Im not really sure of the model it is, but it says Its a Thomson TCM/DCM in the little book instructions and on the box it says RCA. (I got mine from insight cable company)
Jason08's Avatar
Computer Specs
Distinguished Member with 3,717 posts.
  
Join Date: Oct 2008
Location: Near Washington, D.C.
Experience: Advanced in Networking
10-May-2009, 03:40 PM #8
Are you using the default gateway address to try to access the router?
XxSnoe931xX's Avatar
Senior Member with 101 posts.
  
Join Date: Dec 2005
Experience: Intermediate
10-May-2009, 04:16 PM #9
i have no clue? i dont know anything about routers i just had to have one to get onto aol with a dsl connection. everything on it was goin fine but one day i was online i went to a site looking for a song and i got non stop pop-ups they just would not stop until i pulled up the task manager screen and closed out of aol.then restarted, and since then it hasnt worked
Jason08's Avatar
Computer Specs
Distinguished Member with 3,717 posts.
  
Join Date: Oct 2008
Location: Near Washington, D.C.
Experience: Advanced in Networking
10-May-2009, 04:24 PM #10
Go to start>run (in Vista, start>programs>accessories>run.) Type cmd, then in the command prompt ipconfig/all. Then use the address of the default gateway for trying to get into the router.
hewee's Avatar
Computer Specs
Distinguished Member with 57,923 posts.
  
Join Date: Oct 2001
Location: *Random People Pleaser***Sacra
Experience: Having fun
10-May-2009, 05:40 PM #11
For the router try 192.168.1.1 or http://192.168.1.1

How do I release and renew my IP address on my computer?
http://kb.mit.edu/confluence/pages/v...pageId=3908237
XxSnoe931xX's Avatar
Senior Member with 101 posts.
  
Join Date: Dec 2005
Experience: Intermediate
10-May-2009, 06:22 PM #12
oks heres what it said when i put in ipconfig/all , someof didnt look right but i just typed it all below, cause i dont know anything about routers and dont wanna mess nothing up.



C:\Documents and Settings\Compaq_Owner>ipconfig/all

WINDOWS IP CONFIGURATION
Host Name : your-c44d19af43
Primary DNS Suffix :
Node Type : Hybrid
IP Routing Enabled : No
WINS Proxy Enabled : No


ETHERNET ADAPTER LOCAL AREA CONNECTION 2:
Connection-specific DNS Suffix :
Description : VIA Rhine II Fast Ethernet Adapter
Physical Address : 00 - 11 - D8 - 90 - 3E - AA
Dhcp Enabled : Yes
Autoconfiguration Enabled : Yes
IP Address : 192.168.100.10
Subnet Mask : 255.255.255.0
IP Address : ?
Default Gateway : 192.168.100.1
DHCP Server : 192.168.100.1
DNS Servers : ?


ETHERNET ADAPTER LOCAL AREA CONNECTION 3 :
Connection-specific DNS Suffix :
Description : RCA USB Cable Modem
Physical Address : 00 - 18 - 9B - 14 - 351F
Dhcp Enabled : Yes
Autoconfiguration Enabled : Yes
IP Address : 192.168.100.11
Subnet Mask : 255.255.255.0
IP Address : ?
Default Gateway : 192.168.100.1
DHCP Server : 192.168.100.1
DNS Servers : ?


PPP ADAPTER THE INTERNET <1> :
Connection-specific DNS Suffix :
Description : WAN <PPP/SLIP>Interface
Physical Address : 00 - 53 - 45 - 00 - 00 - 00
Dhcp Enabled : No
IP Address : 172.131.191.44
Subnet Mask : 255.255.255.255
Default Gateway : 172.131.191.44
DNS Servers : 205.188.146.145
NetBIOS over Tcpip : Disabled


TUNNEL ADAPTER TEREDO TUNNELING PSEUDO - INTERFACE :
Connection-specific DNS Suffix :
Description : Teredo Tunneling Pseudo - Interface
Physical Address : FF - FF - FF - FF - FF - FF - FF - FF
Dhcp Enabled : No
IP Address : ?
Default Gateway :
NetBIOS over Tcpip : Disabled

C:\Documents and Settings\Compaq_Owner>
Jason08's Avatar
Computer Specs
Distinguished Member with 3,717 posts.
  
Join Date: Oct 2008
Location: Near Washington, D.C.
Experience: Advanced in Networking
10-May-2009, 07:12 PM #13
Are you using a PPP connection?
Also, try just typing ipconfig in the command prompt. That should just bring up the connection you are using.
XxSnoe931xX's Avatar
Senior Member with 101 posts.
  
Join Date: Dec 2005
Experience: Intermediate
10-May-2009, 07:16 PM #14
ok i released and renewed my ip address, didnt bring on any more lights on the router or nothing so i guess that didnt work. ok i will type that now
XxSnoe931xX's Avatar
Senior Member with 101 posts.
  
Join Date: Dec 2005
Experience: Intermediate
10-May-2009, 07:20 PM #15
it brings up all 4 of the connections i listed earlier: ethernet adapter 2&3,ppp adapter,and tunnel adapter.

I dont even know what a ppp connection so to my knowledge im not. I just got the usb/dsl connection w/the router and right now im on dial up
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