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Computer crashing and not shutting down..

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Jakeybobb's Avatar
Junior Member with 3 posts.
 
Join Date: May 2009
Experience: Intermediate
17-May-2009, 02:42 PM #1
Computer crashing and not shutting down..
Hi, I'm not sure if this is in the right place or not but..
I seem to be having two problems with my pc lately:
1. It never shuts down, just stays on shut-down screen forever..
2. Crashing at least once a day. All sound from my speakers stops about 5 seconds before it crashes. When it does crash it restarts itself...

I have run AVG many a times since this started and it's not finding anything...
Some help asap would be great!
Cheers..
Jake
blues_harp28's Avatar
Distinguished Member with 8,354 posts.
 
Join Date: Jan 2005
Location: London England
17-May-2009, 05:51 PM #2
Hi and welcome.
A system not shutting down can be caused by many things>program and drivers etc sticking at shut down.
Check suggestions here.
http://www.aumha.org/win5/a/shtdwnxp.php

http://www.theeldergeek.com/shutdown_issues_in_xp.htm

What Spyware programs do you have installed?
D/load>check for updates>scan with..
http://www.superantispyware.com
http://www.malwarebytes.org/mbam.php

Let us know the system you are using.
Make>model>hard drive size>installed Ram etc.
__________________
Superantispyware
Jakeybobb's Avatar
Junior Member with 3 posts.
 
Join Date: May 2009
Experience: Intermediate
18-May-2009, 06:01 AM #3
Here's the extra info:
> I have Windows XP
> My hard drive is 55Gb
> I have 1Gb RAM
At the moment i only have avg and Ad-Aware installed
blues_harp28's Avatar
Distinguished Member with 8,354 posts.
 
Join Date: Jan 2005
Location: London England
18-May-2009, 06:18 AM #4
Hi d/load and run SuperAntiSpyware and Malwarebytes.

Problems with shutdown on a Pc can be numerous>check lnks above.
There are many things to check>let us know if any of the suggestions help.

Also do some Pc maintenance.
http://computercleanup.blogspot.com/
List includes..
Scan For Viruses.
Scan for Spyware.
Microsoft updates.
-----------------------------------
Disk Cleanup.
Check Hard Drive for Errors.
Defragment Your Hard Drive.
-------------------------------------
Registry Cleanup is in their list but
Cleaning the registry may cause you more problem than you started with..
so it would be best to skip that one.
__________________
Superantispyware

Last edited by blues_harp28 : 18-May-2009 06:22 AM. Reason: More info.
Jakeybobb's Avatar
Junior Member with 3 posts.
 
Join Date: May 2009
Experience: Intermediate
18-May-2009, 06:22 AM #5
Will do, Cheers for the quick reply and help. Just backing up my files to download the xp service pack 3. Once I've done that I'll d/load SuperAntispyware and MalwareBytes.
Thanks again!
blues_harp28's Avatar
Distinguished Member with 8,354 posts.
 
Join Date: Jan 2005
Location: London England
18-May-2009, 06:35 AM #6
Ok let us know if any of the above helps.
baladio's Avatar
Computer Specs
Senior Member with 232 posts.
 
Join Date: Nov 2007
Experience: Advanced in some areas
18-May-2009, 10:09 PM #7
Maybe you could tell us what you're doing at the time of crashing, e.g. playing 3D games, browsing the internet with flash apps open, listening to music, etc.
thompsonjemss's Avatar
Junior Member with 1 posts.
 
Join Date: May 2009
19-May-2009, 06:19 AM #8
Hi
Hi d/load and run SuperAntiSpyware and Malwarebytes.

Problems with shutdown on a Pc can be numerous>check lnks above.
There are many things to check>let us know if any of the suggestions help.

Also do some Pc maintenance.
http://www.corvalent.com/02c_embedded_systems.shtml
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