[julia071]

hi everyone. i have a desktop vista that will not open a web page. i can open it with my windows xp but not the vista. What could cause internet explorer not to open the page? i was thinking it was my firewall but checked that and its off. what else can i check? thank you.

[E-7]

Originally Posted by julia071

hi everyone. i have a desktop vista that will not open a web page. i can open it with my windows xp but not the vista. What could cause internet explorer not to open the page? i was thinking it was my firewall but checked that and its off. what else can i check? thank you.

I hope that your firewall being off is a typo?
Are you using Internet Explorer 8 on both XP computer and Vista Computer?

[Phantom010]

Please click here to download and install the HijackThis installer.

Run it and select Do a system scan and save a logfile.

The log will be saved in Notepad. Copy and paste the log in your next post.

Do not fix anything

If you can't do it from your faulty computer, try using a working computer to copy the HijackThis installer to a USB flash drive. Then, plug it into your faulty computer, install the program and run it.

[julia071]

i cant get anything to download on my computer. and now my internet browser will not work at all...when i click on it ...it closes back down. help????? please i am having to use aol browser which i hate...

[Phantom010]

That's why I posted the following suggestion:

If you can't do it from your faulty computer, try using a working computer to copy the HijackThis installer to a USB flash drive. Then, plug it into your faulty computer, install the program and run it.