[kyin01]

I am running Avast! Anti Virus free addition and I have a red circle on the task bar icon notifying me that the Anti Virus is not active. This is the registered free version and just installed.
I went to services and noticed that the Avast service is set to automatic but not started. So when I go to start it I get the following message


I tried uninstalling and reinstalling and still the same problem. I tried Avira Anti Virus and I got a similar problem (So I already uninstalled that).


I have a Vista home basic

[ckphilli]

Strange...I've been using Avast for years...installed it on all mine and everyone's computer that needed my attention.

I couldn't find anything in google...so hopefully someone else will read this as well...but in the interim...

Did it do the boot time scan when you first installed it?

I assume you restarted?

Have you tried it in safe mode?

[Cookiegal]

This is usually indicative of remnants of other anti-virus programs that weren't properly uninstalled before installing Avast. What anti-virus program were you running before you installed Avast and why did you change?

[kyin01]

I had Avast, but needed to uninstall because I was deleting a user account and creating a new one so then i reinstalled.

It was working fine when I last had it.

[Phantom010]

Perhaps Avast wasn't properly uninstalled the first time? Did you use the Avast! Uninstall Utility?

[Cookiegal]

I was just going to post what Phantom said.

I would uninstall it again using Add/Remove in the Control Panel and then run the uninstaller in Phantom's link. Then reboot before installing Avast again.

[kyin01]

WOW it worked!
I uninstalled as you said cookiegal and then I used Phantom's link and finally installed as normal.

Now everything is running again, thanks a lot you two!!!

[Cookiegal]

You're welcome. I'm glad to be able to help.

[Phantom010]

You're welcome!