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stvsloan · 08-Jun-2009, 12:17 PM #1

I'm getting a warning saying "your computer is not protected". My McAfee security centre is telling me that my "computer & files" and my " E-mail & IM " need attention. I've clicked "fix" only to be told that " the detection signature files are between 8 and 29 days old". I've clicked update and still nothing changes...any ideas? steve

Phantom010 · 08-Jun-2009, 12:27 PM #2

What is your version of McAfee?

Have you tried uninstalling and reinstalling it?

If you're having trouble uninstalling McAfee, try the McAfee Consumer Product Removal Tool 2.0.155.1.

**Elvandil** · 08-Jun-2009, 12:47 PM #3

This usually indicates that you have an infection that has disabled the anti-virus. Try a free, online scan with TrendMicro.

stvsloan · 08-Jun-2009, 12:47 PM #4

verson 9.3. Came with my new Dell. No...I haven't treid reinstalling it...

Phantom010 · 08-Jun-2009, 01:16 PM #5

Other free reputable online scanners include ESET, Kaspersky and BitDefender.

stvsloan · 08-Jun-2009, 01:46 PM #6

i reinstalled the thing.and that seems to have fixed it. thanks

Phantom010 · 08-Jun-2009, 01:49 PM #7

You're welcome!

Thms5376 · 08-Jun-2009, 08:41 PM #8

I also have the same problem, exactly the same, and when i go to the mcafee website it wont let me do anything, if i uninstall and reinstall it, will it fix my problem? i got mcafee thru aol back in november and just now started having problems with it..

Phantom010 · 08-Jun-2009, 08:53 PM #9

Try it.

Thms5376 · 08-Jun-2009, 08:55 PM **#10**

how would i reinstall it? because i cant access the website...

Phantom010 · 08-Jun-2009, 08:55 PM **#11**

Quote:

Originally Posted by Thms5376

how would i reinstall it? because i cant access the website...

Don't you have the installer?

Thms5376 · 08-Jun-2009, 08:57 PM **#12**

where would i look to see if i have that?

Phantom010 · 08-Jun-2009, 10:23 PM **#13**

You may not have an installer at all.

I would recommend getting a new antivirus program anyway. McAfee is a system resource hog and isn't worth it.

Be sure to completely remove McAfee with the McAfee Consumer Product Removal Tool 2.0.155.1 first.

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