[petalsandcoco]

Please help me to get some sense of this. I allowed someone on my computer and now it seems that I am hooked up to their network. I would like to know the steps involved to permanently remove this intruder. I have lost my administrative rights and do not know how to proceed. My protection right now is Avast.
I have been sick to my stomach about this. Please also tell me what programs I can download (free if possible) if not I will pay, to protect myself in the future.
Can ayone take the time to help me and be patient with me as I am not the sharpest tool in the shed.
I would be eternally indebted to you for your full support.

[Jason08]

Do you use a wireless router? If so, do you have encrpytion enabled? I woudl recommend securing the wireless network, by enabling encrpytion or even stronger than what you may have. Also, Malwarebytes is a good free anti-malware program.

[lunarlander]

How do you know you are hooked up to their network ?

You say you've lost admin rights, does that mean they have changed your admin account's password ? And you can't log in to the admin account ?

Do you use Vista or XP ?

[petalsandcoco]

I believe I am on a network because there is an icon on my desktop and when I right click it , it has one computer then another saying network 2.
I use vista.
I do not have a router. But if this is what you suggest then I will get one and encryption.
In the meantime , how can I access administration if I cannot get on and change things ?
Do I bring my computer to have it checked ?
Thank you for the site.......
I am thankful to you for taking the time to hear me out. I thought no one would answer me.
I am a dummie when it comes to tech stuff......
I have become somewheat paranoid because I am mad about what has happened.
Can I repost again to you if I have a problem ?
I know it will take awhile before I get things settled here.
Thank you so much, you just do not know how glad I feel.

Catherine
ps what are trackbacks ? It is the first time on a forum asking a question ?

[petalsandcoco]

I use vista. I have lost all my rights to log in......administrative and all. I cannot make any changes, it goes back right to where it was. When I right click on network it asks me if I want to disconnect to a second network, when I do , I cannot get on the net. I cannot make any changes. I am now paranoid.

[petalsandcoco]

Jason,
Can I ask why you quoted a scripture ?

[petalsandcoco]

My heart is not with computer's, it is with my God. What do scriptures have to do with a comp problem ? Unless your a guy named M. Wojciechowski ?
I can quote to
"Happy is the name who is conscious of his spiritual needs for the kingdom of the heavens belongs to him"....something to that effect.

[Jason08]

Originally Posted by petalsandcoco

Can I repost again to you if I have a problem ??

Absolutely!
Do you have a modem or other device you normally use for Internet?

Originally Posted by [petalsandcoco

Jason,
Can I ask why you quoted a scripture ?

It's part of my signature, not really part of the post. The line before "Jason" is the line for the signature, anything below it shows up on every post I make, so the verse isn't directed at you, but it's always there.

[petalsandcoco]

I hope you can help. First time writing in a problem.

[petalsandcoco]

Oh Ok.......

[Jason08]

How do you normally connect for Internet? Wired to a modem, or wireless?

[petalsandcoco]

I use a modem. I am off to run an errand with boss, b back soon.

[Jason08]

Ok. I'll post my next question a little later.

[petalsandcoco]

I am back......question is ?

[petalsandcoco]

Do I install a router then install malware info first ?
Catherine
How about you ask the questions.....
what are trackbacks ?