[thenudo]

Hello all!! I am new here. For about 2 weeks now..my internet has been coming and going. The desktop says I have an internet connection...but nothing happens when I try to open a webpage. It either sits there or gives me an error. It may come on for a minute or two...but then internet is lost again. Can anyone tell me how to fix this?? I had to come to my brothers and use his computer to post this.

Thanks so much!

[SgtZach]

i had this problem just a few days ago i downloaded malwarebytes and i found 4 objects t got rid of em and i am now running fine

[pedroguy]

Welcome to TSG.
In addition to running your antivirus/antispyware apps,we will need to know alot more about your networking environment.
Please answer as many of the following questions as you can as well as providing the diagnostic info requested w ould help us greatly.
The “Johnwill” need to know about your environment questionnaire:

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? Have you disabled all encryption on the router to see if you can connect that way? Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
__________________

Also,any changes made to hardware/software about the time this began ?