[fatboyfat]

hello there tech support guys i have just purchased a laptop mainly for games, music and films i have just deleted norton because my brother said avast is better so i have just downloaded avast but now it says i need malware protection and a firewall have you got any ideas of which to download?? and where from if possible please? and big respect to you support guys for helping all us noobies.

[Phantom010]

First of all, if you have uninstalled Norton, make sure it has been removed properly to eradicate all traces of Norton by using the Norton Removal Tool. Believe me, Norton is like a parasite if not uninstalled properly. It will conflict with a lot of applications.

As for Malware Protection, you are supposed to have some if you've installed Avast. Use the Norton Removal Tool because it's possible that Norton is interfering with Avast's proper installation and functioning, thus triggering Vista's warning.

You may also want to install the free versions of Malwarebytes' Anti-Malware, SuperAntiSpyware and SpywareBlaster. They are among the best anti-spyware programs out there.

As for your firewall, if you don't already have one with Avast, you may turn on the Windows Vista firewall or install Comodo's firewall.

[Kenny94]

Or try online armor for your firewall: http://www.tallemu.com/free-firewall...-software.html

I been playing with online armor and it does a nice job....

[perfume]

Dear fatboyfat,
Phantom010's words, quote" Believe me, Norton is like a parasite if not uninstalled properly. It will conflict with a lot of applications."Unquote.Spot on! Kaspersky is also similar in it's refusal to completely uninstall! It conflicts are somewhat similar to Norton, in that the recent updated version of MBAM was considered by Kas, as a "generic Trojan".

You can try Online Armor as advised or the PC Tools Firewall Plus (free) from :http://www.pctools.com/firewall/ . I have no personal experience with the above mentioned firewalls!

Can anybody chip in and share their experience with the ZoneAlarm free firewall? Best wishes.

[fatboyfat]

thanks very much!!!

[fatboyfat]

it was only a 60 day free trial from norton would that still need the removal tool? i looked on the link and i couldnt actually find the download button to run the removal tool?

[Phantom010]

Yes, run the tool.

[fatboyfat]

i think i just done it i went on the one that says windows 98 even tho ive got vista basic i couldnt see an option for vista. im now going to get the fire walls and malware protection thanks a bunch!!!

[Gizzy]

Here's another link for the removal tool http://service1.symantec.com/Support...05033108162039
Since I think that's only for 98/ME users like it says.

Also I agree with Online Armor, nice program, they just released a new version.
If you download that firewall be sure to take advantage of the runsafer feature. http://tallemu.com/webhelp3/KF-RunSafer.html

I have all my internet facing programs (browser, email client, etc.) set to runsafer.

[Phantom010]

This link, Norton Removal Tool, the one I've provided, is for all Windows versions, as clearly indicated.

Author: Symantec
Date: 2009-05-28
Size: 2.77 MB
License: Freeware
Requires: Win 2K/03/XP/Vista
Downloaded: 434752 Times

Tip: Click here to Update all your PC's Drivers
Author's Site
MajorGeeks - |USA|
MajorGeeks - |USA 2|
Internode - |Australia|

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The Norton Removal Tool uninstalls all Norton 2009/2008/2007/2006/2005/2004/2003 products, Norton 360 and Norton SystemWorks 12.0 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.

Save your Product Key, then download and run the Norton Removal Tool

Windows 98 and ME users should download this version.

[Gizzy]

Originally Posted by Phantom010

This link, Norton Removal Tool, the one I've provided, is for all Windows versions, as clearly indicated.

At the bottom of the description there's this

Windows 98 and ME users should download this version.

Which is probably what fatboyfat downloaded.

[Phantom010]

This was clear enough! No?

[fatboyfat]

yeah thats the one i downloaded it worked my laptop now says the malware protection and fire wall is on problem solved thanks a lot but...
i only have avast anti virus and windows security running on my laptop are these two sufficient security for the www? if not any suggestions?

[Gizzy]

Originally Posted by Phantom010

This was clear enough! No?

Yes it's clear,
Though I think I remember another thread where the user was confused where the download link was on Major Geeks, Not sure why but some people seem to have trouble finding the download links on Major Geeks.

[Phantom010]

I know! I think I was the one who had given the link to that other user...