[soleildog]

I have been trying for days to remove this software from my computer (2008 HP Pavilion Slimline with Windows Vista) So far unsuccessful
(tried 7 times!) unless I want to purchase a program to uninstall it. I had the bright idea of upgrading the program to a 2009 version to see if I could remove that version instead since I knew it would remove the first one. Trend Micro installation was unable to uninstall the older version!
Has anyone else had this problem? I want to run a different anti-virus program but the PC-cillin is causing compatibility issues!

(Every time I run a virus scan the computer freezes and then eventually reboots showing an "unexpected shutdown" error message. )

[redoak]

"Revo Uninstaller" has been reported here at TSg as being able to handle the worst problems. Here is the GOOGLE page with references:
http://www.google.com/search?hl=en&q...taller&aqi=g10

{redoak}

[soleildog]

Thanks very much for your help redoak! I'm going to restart my system and see what happens!

[Cookiegal]

I think it's always best to go with the author's removal tools before using third party programs. Most anti-virus programs have their own tools to make sure all components are removed after a failed uninstall.

http://esupport.trendmicro.com/1/How...n-my-comp.aspx

[Rich-M]

Cookiegal is right, use the Trend Micro uninstaller soleildog. Most of the commercial antivirus programs now have their own uninstallers.

[soleildog]

I am now restarted and scanning-so far so good! Thanks again redoak!
As far as the manufacturers uninstaller-unable to find one on their website!
I did try that first!

[Cookiegal]

Originally Posted by soleildog

I am now restarted and scanning-so far so good! Thanks again redoak!
As far as the manufacturers uninstaller-unable to find one on their website!
I did try that first!

I posted the link to it.