[billdance21]

My computer randomly started getting popups when I was surfing the web and I have Symantac AntiVirus. I have run several full scans and nothing has shown up. I updated the software and ran another full scan but nothing. Also, certain websites take longer to load than others and emails take awhile to load as well. I found you guys through searching and I am hoping someone can help me. Let me know if you need more information.

Thanks

[Cookiegal]

Hi and welcome to TSG.

The General Security forum is only for general questions regarding security software and things of that nature but not for actually removing malware as we have qualified helpers who are the only members who are authorized to assist with those matters. You can easily identify them as they have either a gold or blue shield beside their usernames. Please refer to this excerpt from the rules:

http://www.techguy.org/rules.html

Log Analysis/Malware Removal - In order to ensure that advice given to users is consistent and of the highest quality, those who wish to assist with security related matters must first graduate from one of the malware boot camp training universities or be approved by the administration as already being qualified. Those authorized to help with malware issues have a gold shield next to their name and authorized malware removal trainees have a blue shield next to their names. If you'd like to participate in a training program, please contact a Moderator or see this article.

I'm going to close this thread and ask you to repost in the Malware Removal & HijackThis Logs forum for the proper assistance.