There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
Tag Cloud
access acer asus bios bsod computer crash desktop driver drivers error ethernet excel freeze gaming hard drive hardware hdmi internet laptop malware memory modem monitor motherboard netgear network printer problem ram registry repair router slow software sound toshiba trojan usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless xbox
Search
Search for:
Tech Support Guy Forums > Security & Malware Removal > General Security >
What driver is causing my computer to crash?

Reply  
Thread Tools
Jaguiar's Avatar
Computer Specs
Junior Member with 1 posts.
 
Join Date: Aug 2009
Experience: Intermediate
11-Aug-2009, 04:41 PM #1
What driver is causing my computer to crash?
Hi, my computer keeps crashing and it reboots on it's own and a webpage comes up that says "blue screen error caused by a device or driver" and gives a few tips on what to do. I have tried those things but it continues to crash mostly when I am viewing the internet. I think it may be Zone Alarm Pro but not sure is there any way to find out what keeps crashing it? I have done all the scans with Spybot, Kaspersky Antivirus, Zone Alarm, and Hijack this and it's all clean.
perfume's Avatar
perfume has a Photo Album
Computer Specs
Account Disabled with 2,011 posts.
 
Join Date: Sep 2008
Location: A DUDE WITH ATTITUDE! ALIEN.
Experience: Intermediate++
12-Aug-2009, 01:00 AM #2
Dear jaguiar,
Quote "
The most common cause of blue screen errors

In reality, the most common cause of blue screen errors is a device driver problem. Outdated, incorrect or corrupt drivers can cause the system to encounter a STOP error, resulting in the BSOD.
So the easiest way to try and fix a blue screen error is to reinstall and update your system’s device drivers. This will ensure that all driver bugs are fixed and that all hardware has the correct driver.
If you know which device caused the error, you can update or reinstall that driver first. The file name in the blue screen of death can help identify the driver. Look for a file with the .SYS extension and search for that file name" Unquote. This is from the link : http://www.pcauthorities.com/pc-erro...-screen-errors

Hope this helps! Best wishes.
Reply

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 11:35 AM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.