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What driver is causing my computer to crash?

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Jaguiar's Avatar
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Join Date: Aug 2009
Experience: Intermediate
11-Aug-2009, 03:41 PM #1
What driver is causing my computer to crash?
Hi, my computer keeps crashing and it reboots on it's own and a webpage comes up that says "blue screen error caused by a device or driver" and gives a few tips on what to do. I have tried those things but it continues to crash mostly when I am viewing the internet. I think it may be Zone Alarm Pro but not sure is there any way to find out what keeps crashing it? I have done all the scans with Spybot, Kaspersky Antivirus, Zone Alarm, and Hijack this and it's all clean.
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Join Date: Sep 2008
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12-Aug-2009, 12:00 AM #2
Dear jaguiar,
Quote "
The most common cause of blue screen errors

In reality, the most common cause of blue screen errors is a device driver problem. Outdated, incorrect or corrupt drivers can cause the system to encounter a STOP error, resulting in the BSOD.
So the easiest way to try and fix a blue screen error is to reinstall and update your system’s device drivers. This will ensure that all driver bugs are fixed and that all hardware has the correct driver.
If you know which device caused the error, you can update or reinstall that driver first. The file name in the blue screen of death can help identify the driver. Look for a file with the .SYS extension and search for that file name" Unquote. This is from the link : http://www.pcauthorities.com/pc-erro...-screen-errors

Hope this helps! Best wishes.
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