Live Chat & Podcast at 1:00PM Eastern on Sunday!
There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
Tag Cloud
access acer asus bios bsod computer crash desktop dns driver drivers error ethernet excel freeze gaming graphics hard drive hardware hdmi internet laptop malware memory monitor motherboard network printer problem ram registry repair router slow software sound trojan ubuntu 11.10 uninstall usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > Security & Malware Removal > General Security >
AVG problem

Reply  
Thread Tools
buggycomputer's Avatar
Junior Member with 2 posts.
 
Join Date: Aug 2009
23-Aug-2009, 03:22 PM #1
AVG problem
I have a computer question. I am using AVG virus, etc. protection. This was installed by the fellow who copied all my files and uninstalled and re-installed the XP operating system. Recently AVG reported that I had 5 infections and I clicked the “remove all” button but got the message that the “object is bigger than the archive size limit”. How do I get rid of these infections? Perhaps the question is how do I increase the archive size limit.
stsvatos's Avatar
Junior Member with 5 posts.
 
Join Date: Aug 2009
24-Aug-2009, 12:27 AM #2
Hello Buggycomputer.
I found this on AVG's forums and just copied it here for you.

Hi,
according to your description, the infection was inside an archive. If the size of the archive is more than 5 MB it’s not possible to move it to the Virus Vault. Please make sure that this archive does not contain any important data before removing.

Removing an archive:
Choose Test Results (run AVG -> choose History menu -> click on the Test Results item) in the Test Result mark the line with the infection (click on the line with the grey exclamation mark icon) -> choose the Go to file button, you will be transferred to the archive file automatically and you can delete it by right-clicking on its name and left-clicking the "Delete" option from the menu.

Please note that if you have deleted the archive file you also have to empty the Recycle Bin where the deleted archive file has been removed to:
- Double-click on the Recycle Bin icon on the desktop of your computer
- Choose File menu and the Empty Recycle Bin option

If you have suspicion about false detection on mentioned files, please read http://forums.avg.com/ww.avg-free-fo...ct=show&id=395

Please be informed that folder C:\RECYCLER is your "Recycle Bin", so you could remove the infection (files) by emptying the recycle bin.
Reply

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 08:12 PM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.