Hi,
I've tried asking the Microsoft Tech website, but apparently their tech support is experiencing difficulties which i find quite amusing. So I found this site and was hoping someone might be able to help me.
The following update has attempted to install on my computer over the past month and has failed every time:
"Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB973923)"
The error code given is Code 80242007.
This update is preventing my computer from shutting down because every time I go to turn my computer off, it automatically tries to install this update, and it will stay on the update page for hours and hours without making any progress forcing me to power off manually.
Is this update necessary? If not, how do I remove it or if so, how do i fix this problem? any tips would be awesome.
Thanks.