[johny11]

Someone please help. i keep receiving the Symantec Service Framework has encountered a problem and needs to close error. im goin nuts trying to solve this. i cant do anything on my comp. i cant remove my norton. i even tried to use the norton removal tool and the error comes up. when i try to run live update the same error comes up and also the ccsvchst.exe error(0xc000000d). i also tried system restore but the restore is always incomplete. im using norton 360.

[Phantom010]

Read this.

[Michael York]

Originally Posted by johny11

Someone please help. i keep receiving the Symantec Service Framework has encountered a problem and needs to close error. im goin nuts trying to solve this. i cant do anything on my comp. i cant remove my norton. i even tried to use the norton removal tool and the error comes up. when i try to run live update the same error comes up and also the ccsvchst.exe error(0xc000000d). i also tried system restore but the restore is always incomplete. im using norton 360.

Hi johny11,

This is Mike from the Norton Authorized Support Team.

Which Norton product and version did you have installed? Please let me know.

"Phantom010" has pointed you to the correct document to resolve the issue. Please carefully follow the instructions in the document and if the first set of instructions do not resolve the issue, click on the "What if this didn't work?" link at the bottom of that document for further instructions.

Please let me know if this resolves the issue or if you still receive the same error after following the instructions and I can assist you further.

Thank you,
Mike