[shroomlady]

I updated this morn. and after the update I cant activate the resident shield..Heres what Ive tried going in clicking un clicking then saving changes..re-boot..change my date on computer for tomorrow then update again still wont activate..then I changed the date backto today and updated again No luck..the only thing I did different yesterday was store some files that Earthlink PC fine tune put in my recycle bin..could one of them maybe something to do with this? I thought I had it disabled but maybe I didnt.....Thanks sooo much Im pulling my hair and this computers out!!!Ha Ha.

[Old Rich]

I would uninstall AVG . . reboot and reinstall it

[shroomlady]

Oh I have to say...Thank You Rich....sooooooooooooo much...That worked....Have a great day......

[Old Rich]

Great . . glad it worked!

[shroomlady]

Hey Rich when my puter loaded up this morning the resident was back un active and wont turn on again! I turn my puter off every night at bedtime. Too many surges and power failures in the lil one horse town for me...but it shouldnt make a differance that shouldnt lose the resident shield should it? Thanks sorry to bother you again..Oh by the way I am a Yoda fan too he was my fav...

[Noyb]

Remove AVG again ...
Then run the appropriate AVG remover tool (32 or 64 bit) >>> http://www.avg.com/download-tools
Then reinstall .. and update.
Once it's working again (I hope) .. Run a full scan

I had to do this about a week ago for the same reason.

[shroomlady]

Thanks Noby..Its back now Im going to go do the full scan as U suggested!! Then tonight Im gonna cross eyes and all when I shut him down for the nut One Crazy Ole Granny who just wants to on my puter and play all this work isnt fun at all!!! Thx..Good Day to U..

[Noyb]

Shroomlady .. How's AVG working today ???
Can I uncross my fingers now ??

[shroomlady]

I didnt turn it off last night I was scared to and scared not to but I didnt. today I had to re-boot after some microsoft updates and such I held my breath..I havent been online in over a yr. and a half and missed a lot of stuff.....So this ole 5yr puter needs a bunch Thank U so much again fojr helping and Ole Granny..Now I need to update my old video card so wish me luck!!!!

[Noyb]

What's wrong with the old Video card ???
You need to make sure your Dell power supply can handle a newer Video card.

Good Luck.

[shroomlady]

I didnt mean to type video card just got all this running thru my mind I think thats OK even though its soooo old Ive updated Microsoft and Windows has loaded me down...I had to re-set resoulation on here man its been hard work now Im ready for Facebook I hope...Have A Great Day...