[cloughton123]

My norton security tells me my protection & spyware definition is out of date, when i try to fix it it's telling me there is an live updare internal error. I've tried to access the symantec prog via the control panel but it says that it cannot access settings & prog failed to create either an instance of live update engine or live up date settings pointer. the up date system worked on 14/09/09 ok can you please help me thanks. Sally

[Phantom010]

Uninstall Norton using the Norton Removal Tool. Then, reinstall the program and try the updates again.

[Rich-M]

I would asy you just hit a stroke of luck. Use the Norton Uninstall tool then download and install Free Avira Antivirus and you will be so much better off.
http://www.free-av.com/

[Phantom010]

Originally Posted by Rich-M

I would asy you just hit a stroke of luck. Use the Norton Uninstall tool then download and install Free Avira Antivirus and you will be so much better off.
http://www.free-av.com/

I'll have to agree.

[Michael York]

Originally Posted by cloughton123

My norton security tells me my protection & spyware definition is out of date, when i try to fix it it's telling me there is an live updare internal error. I've tried to access the symantec prog via the control panel but it says that it cannot access settings & prog failed to create either an instance of live update engine or live up date settings pointer. the up date system worked on 14/09/09 ok can you please help me thanks. Sally

Hi Sally,

This is Mike from the Norton Authorized Support Team.

Can you please tell me what version of Norton Internet Security you have installed? Also, if you receive a numerical error message when trying to run LiveUpdate, please let me know which error is reported. This will help me to assist you in resolving the issue.

In the meantime, I would advise you to complete a "Full System Scan" with Norton to check for infections.

Thanks,
Mike