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Problem with antivirus

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emil.sekula's Avatar
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24-Sep-2009, 02:13 PM #16
I know you are fan of ESET NOD32 Antivirus. Truly saying me too. Since I have it no problems completely with my computer.
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24-Sep-2009, 02:18 PM #17
I have found next entries related to Kaspersky: http://img59.imageshack.us/img59/5918/kaspersky.png Should I delete all of them ?
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24-Sep-2009, 02:25 PM #18
Quote:
Originally Posted by emil.sekula View Post
I have found next entries related to Kaspersky: http://img59.imageshack.us/img59/5918/kaspersky.png Should I delete all of them ?
Are they the only entries you've found in your registry?
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24-Sep-2009, 02:27 PM #19
Yes, I think. But i have found them using just option 'find'. To do it manually there are so many entries to check it. Maybe there is some software to do it ?
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24-Sep-2009, 02:28 PM #20
Once you've found an entry with "Find", hit F3 to see if the list goes on.
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24-Sep-2009, 02:49 PM #21
Yes, with F3 the list goes on. So should I delete all possible entries related to Kaspersky ?
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24-Sep-2009, 02:52 PM #22
Perhaps you should reinstall Kaspersky and use the Kaspersky Anti-Virus Remover instead. Might be less risky.

Pay attention to this detail:
Quote:
If by some reason the removal utility has not found the installed product on your computer and you are sure the product is installed and/or some modules still remain, then to skip product check, run the utility from the command prompt with the following syntax: kavremover9.exe [kav6 | kav7 | kav2009 | kav2009x64| kis6 | kis7 | kis2009 | kis2009x64 | kav6fs | kav6wks].
Phantom010's Avatar
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24-Sep-2009, 02:55 PM #23
You could start by using the Remover again from the command prompt instead of reinstalling Kaspersky.
emil.sekula's Avatar
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25-Sep-2009, 06:13 AM #24
Quote:
Originally Posted by Phantom010 View Post
Perhaps you should reinstall Kaspersky and use the Kaspersky Anti-Virus Remover instead. Might be less risky.

Pay attention to this detail:
Reinstall Kaspersky ? I don't have it now. I can install it again but I don't want because I am using ESET NOD32 Antivirus and it is impossible to install 2 together.
What do you mean with: 'run the utility from the command prompt' ?
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25-Sep-2009, 08:42 AM #25
Quote:
Originally Posted by emil.sekula View Post
Reinstall Kaspersky ? I don't have it now. I can install it again but I don't want because I am using ESET NOD32 Antivirus and it is impossible to install 2 together.
What do you mean with: 'run the utility from the command prompt' ?
That's an old established method of resolving bad uninstalls where you reinstall to uninstall. .cmd prompt is "Run", then ".cmd" and then hit "enter".
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25-Sep-2009, 09:08 AM #26
Do not reinstall Kaspersky.

Use the Kaspersky Anti-Virus Remover from the command prompt.

Click on Start > Run > type CMD

In the DOS window that opens (command prompt), type the command (or copy and paste)

IF no luck, uninstall NOD32 and reinstall Kaspersky. Then, uninstall Kaspersky again, using the Remover.
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emil.sekula's Avatar
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25-Sep-2009, 09:11 AM #27
I have done it and I have this error: http://img182.imageshack.us/img182/1000/cmd.png
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25-Sep-2009, 09:13 AM #28
Quote:
Originally Posted by emil.sekula View Post
I have done it and I have this error: http://img182.imageshack.us/img182/1000/cmd.png
Only type kavremover9.exe.
emil.sekula's Avatar
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25-Sep-2009, 09:17 AM #29
The same error.
Phantom010's Avatar
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25-Sep-2009, 09:18 AM #30
Did you install the Remover first?
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