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Need helptrying to remove security tool

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micon1019's Avatar
Junior Member with 7 posts.
 
Join Date: Feb 2008
07-Oct-2009, 12:05 AM #1
Need helptrying to remove security tool
turned on computer after family member used it this thing called security tool pops up and i cant access aol, taskmgr nothing please please please help.
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Join Date: Mar 2009
Location: Mumbai, India
Experience: still learning
07-Oct-2009, 12:58 AM #2
could you please be a bit more specific? Like providing us with a screenshot?
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Location: Brandon/Valrico, Florida
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07-Oct-2009, 07:34 PM #3
micon1019:

Go here and click the green icon to download HijackThis 2.0.2.

Close all open windows, then install it in its default location: C:\Program Files\Trend Micro\HijackThis.

Run a scan with it - which will take 30 seconds or less.

Save the resulting log in Notepad.

Return here to your thread, then copy-and-paste the entire log here.

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