[super1]

I have been doing some of my own work on cleaning upmy comp. from viruses, but still need some professional assistance. I have read a few of your posts, and see there may be a need to shut off some programs that run at startup, and in the background. Can you please look at my hijack this log, and tell me what I need to turn off/on and any other clean-up issues or if I still have any viruses. I am currently using NOD32 free trial, and Malwarebyts, I have removed: McAfee, Spysweeper, AVG, and many other freeware that I had uploaded to help clean-up. I also ran a registry scanner, and that took a while, but is saying there are errors in my computeLogfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:13:53 AM, on 10/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\WINDOWS\System32\WLTRAY.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEKA.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispat...=%s&tbid=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe"
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [AGRSMMSG] "C:\WINDOWS\AGRSMMSG.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" /Start
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] "C:\WINDOWS\System32\WLTRAY.exe"
O4 - HKLM\..\Run: [CognizanceTS] "C:\WINDOWS\system32\rundll32.exe" C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [igfxtray] "C:\WINDOWS\System32\igfxtray.exe"
O4 - HKLM\..\Run: [igfxhkcmd] "C:\WINDOWS\System32\hkcmd.exe"
O4 - HKLM\..\Run: [igfxpers] "C:\WINDOWS\System32\igfxpers.exe"
O4 - HKLM\..\Run: [SynTPStart] "C:\Program Files\Synaptics\SynTP\SynTPStart.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [EPSON WorkForce 600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEKA.EXE /FU "C:\WINDOWS\TEMP\E_S9B.tmp" /EF "HKCU"
O4 - HKUS\S-1-5-21-725345543-1715567821-682003330-1003\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-725345543-1715567821-682003330-1003\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-725345543-1715567821-682003330-1003\..\Run: [EPSON WorkForce 600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEKA.EXE /FU "C:\WINDOWS\TEMP\E_S9B.tmp" /EF "HKCU" (User '?')
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1229990059734
O20 - AppInit_DLLs: apshook.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: Webroot Client Service (WRConsumerService) - Unknown owner - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe (file missing)
--
End of file - 9503 bytes
r registry it could not fix. Please help, here is my Hijack this log:

[Nebastion]

Hi and welcome to TSG

I cant go through your log, but i can help with other probs you might have. (even if you dont know you have them yet)

What did you scan your reg with?

[super1]

I downloaded many different programs (freeware) and used them, and then removed them. One of the registry cleaners was wise registry cleaner. I also used advanced system care which scaned for spyware, and did maintenance work as well as registry repair and clean-up. When I was looking up the software to respond the computer just acts funny. for instance I had opened another tab to review cnet, and easily come back to answer as I figured out items, and the pages just won't load, or are very slow at loading. also periodically when I am on facebook, playing a game, or anything else the computer will lock up, and takes as long as 15 minutes to unlock, and allow me to close a window, or even shut down.

[boo5790]

Hi super1, I am not qualified to help you remove viruses or malware but i can tell you that the first thing that the qualified personell in this forum will tell you is, that it is not advised to use any kind of registry cleaner/booster or optimizer because they can really mess up your computer a lot more than it is already. I have been there and it ended up costing me big bucks to fix what i should have asked help here for. Using a registry cleaner can totally screw up your system so that it wont even boot up. Be patient and I am sure someone will be along to help you soon.

[flavallee]

A registry scanner is going to tell you there's "errors" in your computer, whether there is or not, because that's how the company suckers you into buying the program.

Never ever install and use a registry cleaner/booster/optimizer, no matter what it claims it can do. It does nothing to improve speed or performance. What it does is break programs and damage the operating system.

------------------------------------------------------------------

Installing and using and then uninstalling all these anti-virus programs and anti-malware/anti-spyware programs isn't helping things any. All those installs and uninstalls has likely left remnants all over your computer.

-----------------------------------------------------------------

Open HijackThis.

Click on the "Open The Misc Tools Section" button.

Click on the "Open Uninstall Manager" button.

Click the "Save List" button.

Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad.

Return here to your thread, then copy-and-paste the entire file here.

----------------------------------------------------------------

[learntofixyourpc]

Some registry cleaners are scams and spyware. Some report errors that don't exist. Sometimes randomly generating the number of errors on your registry.

[Nebastion]

Listen to what the others have to say, i was going to go an rant right after you told me what you used......

Reg apps are NOTHING but trouble i could go on and on but i wont, it woul be like trying to clean the statue of liberty with a toothbrush and no ladder.

Only Mess with apps on a system you KNOW YOU DONT need and you KNOW you can wipe clean if all fails (AND IT WILL IF YOU KEEP USING REG SOFTWARE)

If you really want to optimise your reg Use ntregopt.

if you have questions feel free to ask.
Neb.

[super1]

Here is the list you requested Flavallee. I hope it helps


ABBYY FineReader 6.0 Sprint
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9.1.3
Agere Systems AC'97 Modem
ArcSoft Print Creations
ArcSoft Print Creations - Brochure
ArcSoft Print Creations - Photo Calendar
Broadcom 802.11 Wireless LAN Adapter
Broadcom NetXtreme Ethernet Controller
Broadcom Wireless Utility
Brother MFL-Pro Suite
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
EPSON Scan
EPSON WorkForce 600 Series Printer Uninstall
EpsonNet Config V3
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
HP Client Management Interface 1.00 B6
HP Credential Manager for ProtectTools
HP Integrated Module with Bluetooth wireless technology
HP Product Detection
HP ProtectTools Security Manager 2.00 D3
HP Wireless Assistant 2.00 C1
Intel(R) Graphics Media Accelerator Driver for Mobile
Intel(R) PROSet/Wireless Software
Logitech Desktop Messenger
Logitech iTouch Software
Logitech MouseWare 9.79
Logitech QuickCam
Logitech QuickCam Driver Package
Logitech Resource Center
Malwarebytes' Anti-Malware
mCore
mDriver
mDrWiFi
mHelp
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
mIWA
mLogView
mMHouse
mPfMgr
mPfWiz
mProSafe
mSCfg
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
MSXML 6.0 Parser
MUSICMATCH® Jukebox
mWlsSafe
mZConfig
Quick Launch Buttons 5.20 H1
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
SoundMAX
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515/xx12 drivers.
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB971180)
Update for Windows XP (KB898461)
Update for Windows XP (KB943729)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Search 4.0
Windows XP Service Pack 3

[flavallee]

Uninstall these programs. Some of them aren't needed and others can be problematic.

Acrobat.com

Adobe AIR

Logitech Desktop Messenger

Microsoft Office PowerPoint Viewer 2007

Microsoft Silverlight

Windows Search 4.0

After you're done, restart your computer.

Start HijackThis and run a scan, then post that new log here.

------------------------------------------------------------

What peripherals(printer, scanner, webcam, camera, iPod, etc.) are you using with or have connected to that computer?

-----------------------------------------------------------

[super1]

Here you go Flavallee. As far as peripherals, 90% of the time I have nothing hooked up to it, because it is a laptop, but I have many different printer drivers downloaded on to it, because I use this computer for work and personal and it travels to work with me, and I print items at work as well as home. I also use the SD slot to upload pictures onto the computer, I have used a webcam in the past, but have not used it for more than 6 mos. That's about it, hope it helps. Also in hopes it might help, When I start up, or in the case of me just rebooting after deleting the requested programs, I receive a black screen that has the Windows XP emblem, and the time bar at the bottom. This screen has been running extrememly long lately, like maybe I ruined something with the reg cleaner, and it's looking harder? I don't know you tell me.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:13:31 AM, on 10/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\WINDOWS\System32\WLTRAY.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEKA.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispat...=%s&tbid=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe"
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [AGRSMMSG] "C:\WINDOWS\AGRSMMSG.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] "C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" /Start
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] "C:\WINDOWS\System32\WLTRAY.exe"
O4 - HKLM\..\Run: [CognizanceTS] "C:\WINDOWS\system32\rundll32.exe" C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [igfxtray] "C:\WINDOWS\System32\igfxtray.exe"
O4 - HKLM\..\Run: [igfxhkcmd] "C:\WINDOWS\System32\hkcmd.exe"
O4 - HKLM\..\Run: [igfxpers] "C:\WINDOWS\System32\igfxpers.exe"
O4 - HKLM\..\Run: [SynTPStart] "C:\Program Files\Synaptics\SynTP\SynTPStart.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [EPSON WorkForce 600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEKA.EXE /FU "C:\WINDOWS\TEMP\E_S9B.tmp" /EF "HKCU"
O4 - HKUS\S-1-5-21-725345543-1715567821-682003330-1003\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-725345543-1715567821-682003330-1003\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-725345543-1715567821-682003330-1003\..\Run: [EPSON WorkForce 600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEKA.EXE /FU "C:\WINDOWS\TEMP\E_S9B.tmp" /EF "HKCU" (User '?')
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1229990059734
O20 - AppInit_DLLs: apshook.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: Webroot Client Service (WRConsumerService) - Unknown owner - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe (file missing)
--
End of file - 9532 bytes

[flavallee]

Start HijackThis and run a scan, then put a checkmark in

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispat...=%s&tbid=60076

R3 - URLSearchHook: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - (no file)

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

O4 - HKLM\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t

then click Fix Checked - Yes, then close HijackThis.

-------------------------------------------------------------

Start Malwarebytes, then run its update function and get it up-to-date, then run a quick scan with it. When the scan completes, select and allow it fix EVERYTHING it finds, then restart your computer.

Go into its logs section, obtain a copy of the scan log, return here, then post the scan log here.

-------------------------------------------------------------

[super1]

I assume it is good, that there are no malicious items found!?


Malwarebytes' Anti-Malware 1.41
Database version: 3030
Windows 5.1.2600 Service Pack 3
10/25/2009 1:00:50 PM
mbam-log-2009-10-25 (13-00-50).txt
Scan type: Quick Scan
Objects scanned: 156979
Time elapsed: 19 minute(s), 42 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

[flavallee]

Malwarebytes came up clean. That's good.

----------------------------------------------------------------

Go here and click the green icon to download SUPERAntiSpyware 4.29.0.1004.

Close all open windows, then install it. Allow it to update its definition files during the install process.

Start it and run a "quick scan" with it.

When the scan is finished, select and allow it fix EVERYTHING it finds.

Restart your computer afterwards.

Start SUPERAntiSpyware and go into Preferences - Statistics/Logs(tab) to obtain the scan log.

Return here, then post that scan log here.

-------------------------------------------------------------

Unless something else needs to be addressed, we're going to work next on getting that bloated startup load trimmed down.

-------------------------------------------------------------

[super1]

Just a few cookies on the SuperAntiSpyware here is the log:


SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 10/25/2009 at 09:21 PM
Application Version : 4.29.1004
Core Rules Database Version : 4190
Trace Rules Database Version: 2103
Scan type : Quick Scan
Total Scan Time : 00:42:11
Memory items scanned : 472
Memory threats detected : 0
Registry items scanned : 472
Registry threats detected : 0
File items scanned : 7604
File threats detected : 8
Adware.Tracking Cookie
C:\Documents and Settings\Ryan\Cookies\ryan@invitemedia[2].txt
C:\Documents and Settings\Ryan\Cookies\ryan@content.yieldmanager[4].txt
C:\Documents and Settings\Ryan\Cookies\ryan@popcapgames.122.2o7[1].txt
C:\Documents and Settings\Ryan\Cookies\ryan@ad.yieldmanager[1].txt
C:\Documents and Settings\Ryan\Cookies\ryan@richmedia.yahoo[2].txt
C:\Documents and Settings\Ryan\Cookies\ryan@content.yieldmanager[5].txt
C:\Documents and Settings\Ryan\Cookies\ryan@ads.techguy[2].txt
C:\Documents and Settings\Ryan\Cookies\ryan@collective-media[1].txt

[Phantom010]

You have too many Startup applications loading with Windows and too many processes running in the background. This can significantly increase your Startup time and affect overall performance.

You should definitely trim down your Startup list. Other than your security software, very few applications need to load with Windows at startup.

Click on Start > Run > and type msconfig.

Under the Startup tab, uncheck all unnecessary applications. Use these three websites to help you decide which items to uncheck:

Simply copy and paste the .exe files you see at the end of your HijackThis log's 04 (Startup) entries one by one.

1- System Lookup (my favorite - for this one, you can paste the whole 04 entry)

2- PC Review - Startup Files Database

3- Startup Applications List

Remember, a lot of applications can be started manually when needed.

A list of names and files will appear. At the end of each entry, you'll notice a symbol:

Y = Normally leave to run at start-up

N = Not required - often infrequently used tasks that can be started manually, if necessary

U = User's choice - depends whether a user deems it necessary

X = Malware, spyware, adware, or other potentially unwanted items

? = Currently unknown status

Make sure to choose the correct information in the list, relating to the actual programs installed on your computer. Do not be alarmed by red "Xs" pointing to malware, especially if I haven't seen any in your HijackThis log. I do check before recommending this trimming.

Example:

Copy the following entry from your HijackThis log:

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

Paste it in this website: 1- System Lookup

Now here is what you get. On line #7, you'll see the Name (QuickTime Task), the Filename (Qttask.exe), the Description and at the end of the line, you'll see a N, meaning Not required - often infrequently used tasks that can be started manually, if necessary.So, you can without a doubt uncheck it from your Startup list.

After rebooting, when the small System Configuration Utility window appears, ignore the message. Put a check mark in that window, then click OK.