[bp936]

Last night everything seemed fine, this morning Kaspersky Internet Protection 8, was grayed out, so I updated, so it seemed, Still it said,
Database corrupt, restarted computer but : Resume Protection, is grayed out.
I ran Malwarebytes, that didn't find anything wrong.
In my Hijack this I didn't see anything different than usually.

So I decided to find out what my problem is, on another laptop. As always, I first updated Kaspersky and couldn't believe my eyes,
now this laptop is also grayed out Kaspersky, Resume Protection grayed out, update also says, corrupted and to activate Kaspersky.

Now there is absolute no correlation between both laptops, no USB anything was plugged in.
System restore does not fix anything. And Kaspersky doesn't expire till next year.

Any help appreciated,

XP

[Cookiegal]

I don't know if 8 has the option but I would try rolling back to the previous database. There may be a problem with it that will be fixed and you can try the update again later.

[perfume]

Dear bp936,
Cookiegal's suggestion should do the trick. If not, please visit this website : http://support.kaspersky.com/support/services_list. View the thumbnail i am posting below.All the best!

PS: Glad to be back after my sugars went uphill like crazy and i landed up in intensive care.

[Cookiegal]

Hi perfurme,

I'm sorry to hear that but glad you're feeling better.

[Phantom010]

Hey Perfume,

Glad you're feeling better. It had been a while since your last post on TSG.

[perfume]

Dear cookiegal,
Thank you for the kind words and concern. Yes, i really missed all of you. I guess my days in general security forum are numbered as i have comfortably shifted to Fedora 11(soon Fedora 12) on my Toshiba l 300 satellite note book. My desktop is going the Linux way too, but i don't know when!

Dear phantom010,
Thank you! Man, did i miss you all like nobody's business or what! Jumbo, with so many fractured bits in his leg was able to put a laptop on his tummy and be in touch with TechGuy where as I was feeling so drained and depressed with my ailment, i was ready to give up the Ghost! It's a teenage killer, this juvenile Diabetes. I was reading the debate on health reforms in USA and could not beleive that ONE THOUSAND AND FIVE HUNDRED FOLKS ARE DIAGNOSED EVERY WEEK THERE TO HAVE DIABETES!Mamma mia!

[bp936]

many thanks to all. One laptop worked, the other I am still trying to start to see what I can do with. checking Kaspersky site.

So sorry to hear about your problem Perfume. I also haven't seen any post from you for a while. I hope you are feeling ok again.