[abraham089]

I know this could be a possibility of overheating or hardware problem, But i was hoping you can look over my software and see if possibly it is the software creating this problem, The main time it crashes is during startup, after i type in my password. Other times, it just crashes at random times, sometimes during gaming, and othertimes during just watching a movie for 30 mins or so.

[bp936]

there could be many reasons for a computer to crash,

You didn't really give enough information to look into. What is it? Desktop, laptop? What Operating system? How much memory?
What protections do you have, firewall, Internet securities, Malware protection? How much space is left on the harddrive? How many programs start up?
Does it always happen within the same program? or anytime ?

[abraham089]

I have a Laptop -

ASUS A7T
Windows XP Proffesional
Version 2002
Service Pack 3

AMD Turion 64 x2 Mobile
Technology TL-56
1.81 Ghz 2.00 gb Ram

Firewall - Zonelab
Malware - Adware
Anti-virus - McAfee

C: 42.5 GB free
D: 13.1 GB free

Many times it happens within the first 5 minutes of starting up the computer. Other times it just randomly happens anytimes. I'd have to say yesterday I crashed at least a good 10+ times throughout the day. Most of them while starting up the computer after the last crash that happened while playing a video game or watching a movie

[valis]

does it bluescreen, or just die? If it bluescreens out, go to c:\windows\minidump, zip the latest file (they are named by date) and attach it here. Tomorrow I can analyze it. Don't have a debugger here on my linux rig.

thanks,

v

[abraham089]

No, no blue screens. It just freezes, the windows and the actual programs just freeze, I can still alt-tab and scroll through the tabs for a few minutes before that too just freezes. I can control the mouse the entire time this occurs.

[valis]

go to start > run > eventvwr.msc > check in applications and double click on any exclamation points in the right pane. That will open up a dialog box that has two pieces of paper on the right side; click that to copy that to your clipboard, come back here and paste it.

Do the same for the system log. You can ignore the security log. Only copy the last 3 out of each of them.

thanks,

v

[abraham089]

Event Type: Information
Event Source: iPod Service
Event Category: None
Event ID: 0
Date: 11/1/2009
Time: 11:20:29 AM
User: N/A
Computer: ALBIN-38ED12824
Description:
The description for Event ID ( 0 ) in Source ( iPod Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service started.

Event Type: Information
Event Source: McLogEvent
Event Category: None
Event ID: 5000
Date: 11/1/2009
Time: 11:20:21 AM
User: NT AUTHORITY\SYSTEM
Computer: ALBIN-38ED12824
Description:
McShield service started.
Engine version : 5301.4018
DAT version : 5785.0000

Number of signatures in EXTRA.DAT : None
Names of threats that EXTRA.DAT can detect : None

Event Type: Information
Event Source: WgaSetup
Event Category: None
Event ID: 1007
Date: 11/1/2009
Time: 11:19:36 AM
User: N/A
Computer: ALBIN-38ED12824
Description:
Logon task exiting. result code = 0x800704c7, message = The operation was canceled by the user.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.




Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1003
Date: 11/1/2009
Time: 11:35:00 AM
User: N/A
Computer: ALBIN-38ED12824
Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0015AF26D272. The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 79 00 00 00 y...

Event Type: Error
Event Source: MRxSmb
Event Category: None
Event ID: 8003
Date: 11/1/2009
Time: 11:22:05 AM
User: N/A
Computer: ALBIN-38ED12824
Description:
The master browser has received a server announcement from the computer THUNDERBIRD that believes that it is the master browser for the domain on transport NetBT_Tcpip_{93EEE1EB-AC9F-4B. The master browser is stopping or an election is being forced.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 03 00 4e 00 ......N.
0008: 00 00 00 00 43 1f 00 c0 ....C..À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 11/1/2009
Time: 11:20:34 AM
User: N/A
Computer: ALBIN-38ED12824
Description:
The IMAPI CD-Burning COM Service service entered the stopped state.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

[abraham089]

I only posted the last 3 before the crash at around 11:40. There are many events since then till now