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chrisusher71 · 02-Nov-2009, 06:05 PM #1

I need help, my laptop has software called Made Safe Anti Virus on it, I tried the add remove programmes and the icon disappeared, but the software is still there? I need some tips on how to remove it, as I dont really want to reformat the whole hard drive????? My OS is XP, i currently use Norton, and Malware Bytes for security, but neither of these can remove it.

Phantom010 · 02-Nov-2009, 06:41 PM #2

Have you tried Revo Uninstaller or Windows Installer CleanUp Utility?

Also,

Please click here to download and install the HijackThis installer.

Run it and select Do a system scan and save a logfile.

The log will be saved in Notepad. Copy and paste the log in your next post.

Do not fix anything

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