[mackcolin21]

I thought of that but when I tried to create a restore point it doesn't go back to the date i'm trying to use. What format do I need to use in order to put in a specific date for the restore point? If I do that prior to the uninstallaion of the norton will it reinstall it?

[Rich-M]

You don't create one, you use one of the ones that are there to restore the system. The bold dates are the possible choices. Yes if you went back prior to Norton uninstall, it would be installed and then you could use the removal tool which is the right way to do it.

[mackcolin21]

there is an option to create a restore point if i want 2 go back further than the options provided but it doesn't suggest a format in order to properly pick a date for the restore point

[boo5790]

Open up system restore and click on restore to a previous time and click next.. On the left you will see the calendar with november. If you want to go back to october click on the arrow on the top left of the calendar. Now you can click on whatever date you want to restore back to. Not sure if its the same for vista. If its not, google how to do a system restore in vista
http://www.bleepingcomputer.com/tuto...torial143.html

[Phantom010]

What about Safe Mode with Networking???

[mackcolin21]

I tried safe mode with networking, but when i clicked on it, it lookeed like it started running different prompts and then it just stopped in the middle of them and said please wait at the bottom for about 30 minutes and never did anything else.

[dhanubaba]

Hi mackcolin, try downloading the norton removal tool from here http://www.softpedia.com/get/Tweak/U...val-Tool.shtml and the AVG removal tool from here

is that removal tool not a virus removal tool.I thing it remove any nortan products before Clean install

[dhanubaba]

I recommended MSSE and Avast......

[dvk01]

thuias sounds like it is a virus

to check it

see if this downloads to youir desktop & runs


Download to Desktop: DDS by sUBs from one of these locations:

http://download.bleepingcomputer.com/sUBs/dds.com
http://download.bleepingcomputer.com/sUBs/dds.scr
http://www.forospyware.com/sUBs/dds

double click DDS.scr to run

When complete, DDS.txt will open.

Click Yes for Optional Scan.
Save both reports to your desktop.
DDS.txt
Attach.txt

Attach the contents of both logs back here.