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Annoying Problem

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n00bicle's Avatar
Junior Member with 2 posts.
 
Join Date: Nov 2009
Location: United States
Experience: Beginner
14-Nov-2009, 02:06 AM #1
Exclamation Annoying Problem
Okay, on my desktop we have AOL because my mom likes it. We have broadband through Comcast, My problem that I am having is that I can only use AOL for internet because when I open Firefox or IE it says it can't get s connection. Comcast says the connection is good and works so there is nothing they can do. I am wondering what could be causing this because I cannot download a lot of things because AOL doesn't allow it (i.e. torrents). I thought maybe it is being blocked somewhere but I don't know. It still does this when I turn Windows Firewall off. You all are my last hope. and I would greatly appreciate any help I can get.

P.S. I have a wireless Linksys router through the same internet and my laptop works fine with it. Didn't know if that would help lol.
lawson_jl's Avatar
Computer Specs
Senior Member with 1,064 posts.
 
Join Date: Aug 2008
Location: Illoinois, USA
Experience: Einstein
15-Nov-2009, 10:53 PM #2
What do you have for security software on the desktop computer? Sounds as if IE and Firefox are being blocked buy software on that PC, likely AOL itself is doing it. Boot into SafeMode with Networking and see if you can connect to the internet with the browsers.

And seriously drop AOL there is nothing on AOL that you can't get free on the real internet. I've seen the AOL software cause nothing but issues with alot of PCs since it trys to take over the PC.
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lunarlander's Avatar
Computer Specs
Senior Member with 3,492 posts.
 
Join Date: Sep 2007
16-Nov-2009, 01:10 AM #3
Try creating a new user account on the PC. Maybe, a newly created account can freely choose a different browser.
n00bicle's Avatar
Junior Member with 2 posts.
 
Join Date: Nov 2009
Location: United States
Experience: Beginner
18-Nov-2009, 11:47 AM #4
I agree. I really hate AOL, but that is what they prefer. I will try these and get back with you.
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