There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
General Security
Tag Cloud
access acer asus bios bsod computer crash driver drivers error ethernet excel freeze gaming hard drive hardware hdmi internet java laptop malware memory missing monitor motherboard mouse music network obp printer problem ram registry router security slow software sound trojan usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > Security & Malware Removal > General Security >
I need help

Reply  
Thread Tools
FinishedWork's Avatar
Computer Specs
Junior Member with 1 posts.
 
Join Date: Nov 2009
Experience: Beginner
14-Nov-2009, 09:44 AM #1
I need help
I have a Dell Inspiron 1150 Laptop that I use mostly for playing games online and occasionally checking emails. Nothing too serious. This morning I keep getting a Windows Security Alert and I can't complete any applications unless I agree to purchase Antivirus System Pro to allow me to do anything. I want to format my hard drive and erase everything and I have the original install disks, but I cant even get the bot to allow me to reformat the drive. Any suggestions other than throwing this out the window?
I am a very frustrated user right now and I need simple advice please
etaf's Avatar
Computer Specs
Moderator with 34,394 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
Experience: Intermediate
14-Nov-2009, 10:59 AM #2
Quote:
but I cant even get the bot to allow me to reformat the drive
what happens when you boot off the Original Install disk
Phantom010's Avatar
Computer Specs
Trusted Advisor with 24,985 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
14-Nov-2009, 12:48 PM #3
Your computer is obviously infected by a rogue antivirus program. You should have posted in the Malware Removal forum.
Reply

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 06:07 PM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.