[robertshaw]

Hello. So, my laptop runs Windows Vista and I have Verizon DSL for Internet connection. I use Verizon Internet Security Suite (VISS) for antivirus and all that stuff. Now I have an icon in the task bar that takes me to Windows Security Alerts, which under Malware, says that "VISS reports that antivirus protection is out of date. Update now." I keep clicking Update Now and it takes me to VISS and then a popup window comes up which says "We detected no Internet connection. You must be connected to the Internet..."

I'm confused???? VISS has not "updated definitions" in a long time. Whenever I turned my computer on, a little window would say "VISS is updating such and such definitions now."

How do I fix this? Any help is appreciated. Thanks.

[olliea95]

Sorry I haven't got a solution, but you may be better off using a different anti-virus software. I can highly recommend COMODO because it has a firewall also, but you could also use AVG Free ~ both are free for the basic version.

COMODO: here
AVG Free: here

-Ollie

[lunarlander]

Try uninstalling VISS and re-installing it.