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Windows Security Alerts - Antivirus out of date - no internet connection detected

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robertshaw's Avatar
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Junior Member with 1 posts.
 
Join Date: Nov 2009
Experience: Computer Illiterate
19-Nov-2009, 01:53 PM #1
Windows Security Alerts - Antivirus out of date - no internet connection detected
Hello. So, my laptop runs Windows Vista and I have Verizon DSL for Internet connection. I use Verizon Internet Security Suite (VISS) for antivirus and all that stuff. Now I have an icon in the task bar that takes me to Windows Security Alerts, which under Malware, says that "VISS reports that antivirus protection is out of date. Update now." I keep clicking Update Now and it takes me to VISS and then a popup window comes up which says "We detected no Internet connection. You must be connected to the Internet..."

I'm confused???? VISS has not "updated definitions" in a long time. Whenever I turned my computer on, a little window would say "VISS is updating such and such definitions now."

How do I fix this? Any help is appreciated. Thanks.
olliea95's Avatar
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Member with 84 posts.
 
Join Date: Nov 2009
Location: London, UK
Experience: Advanced
19-Nov-2009, 05:30 PM #2
Sorry I haven't got a solution, but you may be better off using a different anti-virus software. I can highly recommend COMODO because it has a firewall also, but you could also use AVG Free ~ both are free for the basic version.

COMODO: here
AVG Free: here

-Ollie

Last edited by olliea95; 19-Nov-2009 at 05:30 PM.. Reason: Basic error
lunarlander's Avatar
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Join Date: Sep 2007
20-Nov-2009, 02:56 AM #3
Try uninstalling VISS and re-installing it.
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