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Solved: Problems with AVG and Firefox?


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cworthy_1's Avatar
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05-Apr-2010, 07:13 PM #1
Solved: Problems with AVG and Firefox?
I recently upgraded my AVG free trial version to AVG9.0, and ever since that time, my system (running on Win XP Pro) has been incredibly slow. Clicking on links on web pages now sometimes takes minutes to respond, and if I'm not patient and click the link again, it will just freeze up the whole system. Running multiple applications (like Excel and Firefox) is now becoming impossible. Is AVG9.0 the most appropriate anti-virus program for Firefox? If I look at the Task Manager, there are over 20 processes running at any one time, with at least half of them starting with 'avg'.
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05-Apr-2010, 07:15 PM #2
Do you have ZoneAlarm installed?

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05-Apr-2010, 07:20 PM #3
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Originally Posted by tomdkat View Post
Do you have ZoneAlarm installed?..
If so .. Remove it and install Comodo (firewall only)
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05-Apr-2010, 07:23 PM #4
LOL. I've been doing that as well.

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05-Apr-2010, 07:36 PM #5
No, I have neither Zone Alarm nor Comodo installed. Are they anti-virus programs? Are you suggesting to uninstall AVG and to install Comodo?

Also, I just found out that my internet provider provides a free McAfee anti-virus protection. What do you think about McAfee?
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05-Apr-2010, 07:41 PM #6
ZoneAlarm and AVG 9 are known to not be compatible and CheckPoint is fixing ZoneAlarm.

Since you don't have ZoneAlarm installed, take a look at the AVG Surf Shield and the Search Shield. If you go into the AVG Control Center and double click the "LinkScanner" icon, you will see where you can enable/disable Surf Shield and Search Shield.

Disable BOTH Surf Shield AND Search Shield, restart Firefox, and see how it behaves. If it behaves ok, enable ONE of them (but not both yet) and see how it behaves. This way, you can determine which one is causing you grief.

If you find the "Surf Shield" is interfering, you can decide if you want to continue using AVG with that feature disabled or not. Since you've paid for it, you should be able to contact Grisoft for support with Surf Shield interfering with Firefox.

Which version of Firefox are you running?

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05-Apr-2010, 07:42 PM #7
I'd stay with AVG .. If we can get it to work.
Shut down your AVG resident shield and update manager ... and see if it works better.

And I forgot .. I installed without Search Shield.
Zone Alarm or Comodo are Firewalls
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05-Apr-2010, 07:47 PM #8
Any active anti-virus will always slow down a computer to an extent.

I choose to use none...

Malwarebytes FTW with me... : )
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05-Apr-2010, 07:47 PM #9
Looks like someone needs to update their definitions...

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05-Apr-2010, 07:50 PM #10
Quote:
Originally Posted by peck1234 View Post
Any active anti-virus will always slow down a computer to an extent.
In this case, AVG's Surf Shield or Search Shield can sometimes cause browers "stalls" or "lags", for some reason.

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05-Apr-2010, 08:19 PM #11
I disabled both Surf Shield and Search Shield. Web browsing and opening other programs concurrently then definitely ran faster. I then enabled Surf Shield only, and there didn't seem to be any change. I then enabled Search Shield, and that slowed things down considerably. Do I need Search Shield...?

I'm running Firefox version 1.9.1.3726.
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05-Apr-2010, 08:25 PM #12
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Originally Posted by cworthy_1 View Post
... Do I need Search Shield...? ...I'm running Firefox version 1.9.1.3726.
Not if you use safe surfing practices.
Once you're at a web site .. It shouldn't slow down downloads.
Update FF to version 3.6.3
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05-Apr-2010, 08:31 PM #13
How do I update Firefox? My version was installed in April, 2007.

Also, what's the difference between 'surfing' and 'searching'? Does the latter only refer to search engine entries?
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05-Apr-2010, 08:32 PM #14
Click on Help >> Update ... You may have to do this several times.
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05-Apr-2010, 08:35 PM #15
Quote:
Originally Posted by cworthy_1 View Post
I disabled both Surf Shield and Search Shield. Web browsing and opening other programs concurrently then definitely ran faster. I then enabled Surf Shield only, and there didn't seem to be any change. I then enabled Search Shield, and that slowed things down considerably. Do I need Search Shield...?
Great work!

The "Search Shield" causes the green check marks to appear in search engine results to indicate if the site is ok to visit or not.

Leave "Search Shield" off for now and contact AVG support about it slowing down Firefox.

Peace...
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