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Is my new graphics card dead?


AttilaTheFun's Avatar
AttilaTheFun AttilaTheFun is offline
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Junior Member with 2 posts.
Join Date: Aug 2011
Experience: Intermediate
20-Oct-2011, 07:23 PM #1
Unhappy Is my new graphics card dead?
2 weeks ago I bought a new Sapphire Radeon 6870 video card from It installed fine and worked great on games like Civ 5 and the BF3 Beta until this morning. This morning I turned on my computer and no picture shows up on my monitor (a Vizo 52" HDTV). The screen just stays blue, telling me nothing is being output to the screen.

I have tried using different cables and plugging into different output ports on the card (HDMI and DVI), to no avail. I removed the graphics card and ran video off the motherboard, and that works fine. When I plugged the card back in and ran off that again, I still get no picture.

There were zero warning signs that my card was about to fail. Is my card dead, or am I missing something? This was my first purchase off Is there someway I can get this problem fixed if my card is indeed dead?

Here are my system specs:

OS: Windows 7 Ultimate (32-bit)
CPU: Intel Core 2 Duo E8400 @ 3GHz
Motherboard: Foxconn MC37PM01H1 (Napa)
RAM: x2 OCZ PC2-6400 Gold Edition (Single Channel, 800MHz, 4GB total, 3.2GB Usable)
GPU: Sapphire Radeon HD 6870
HDD: Western Digital SATA 500GB (7200 RPM)
PSU: Rocketfish RF-500WPS2 500 Watt
ChRoNo16's Avatar
ChRoNo16 ChRoNo16 is offline ChRoNo16 has a Profile Picture
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Member with 725 posts.
Join Date: May 2005
Location: Hugo, Minnesota
Experience: Super Computer Nerd
21-Oct-2011, 01:50 AM #2
Well it would be between you and either, or the card manufacturer as far as replacing it. I would also check that power supply, a 500watt is normally lower than what is recommended for the newer video cards, you may not have enough power flowing to run everything.
dustyjay's Avatar
dustyjay   (Jay) dustyjay is online now
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Member with 12,023 posts.
Join Date: Jan 2003
Location: Yelm, WA
Experience: Intermediate
21-Oct-2011, 01:53 AM #3
I would tend to look at the power supply as well. Rocket Fish is a total trash unit as far as quality goes. It is also one of Best Buys Store brands.
VictoriaiiCe's Avatar
VictoriaiiCe VictoriaiiCe is offline VictoriaiiCe has a Profile Picture
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Member with 684 posts.
Join Date: Oct 2011
Location: Brooklyn, NY
Experience: Advanced
21-Oct-2011, 02:02 AM #4
I agree...1. Rocket Fish is trash 2. power supply is a very common problem with the new video cards and 3. Return it now before it crashes completely.
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